Accountability at Work

''You can count on me'' is a phrase we don't hear often enough in the workplace. It is the language of accountability - and putting accountability at the heart of any business can be transformational. In this step-by-step guide, Accountability@work, Carolyn Taylor, one of the world's foremost experts in organisational culture change, shows how to master the promise-making process and establish a lasting culture of accountability.
This book will help you to consistently:deliver your promises, and have others do the same
be a creative and effective leader, holding others to account
maximise your productivity and capacity to perform
make lasting culture change within your organisation
build your reputation as someone people can count on.
"Imagine a world where everyone did what they said they would do, exactly when they said they would do it...Think what an impact being a renowned promise-keeper would have on your reputation and your customers' trust of you, and how it might alter the way your business and work relationships function...This is the life-changing power of accountability." from the Foreword

Carolyn Taylor is one of the world's foremost experts in corporate culture transformation and the CEO of global culture change consultancy, Walking the Talk. Over the past 30 years, Carolyn has run workshops with over 50,000 leaders, worked alongside 200 culture change journeys, consulted on 15 mergers & acquisitions, coached 60 CEOs and worked in 35 countries. Her clients have included Google, AXA, BT, BHP and Itau Unibanco bank in Brazil. Carolyn wrote the first practical guide on how to change culture 'Walking the Talk: Building a Culture for Success' (Random House), described by Professor Lynda Gratton of the London Business School as "a must read for any manager embarking on the journey of cultural change." The book is considered to be a corporate literature classic.