Blick ins Buch ITIL - Das Taschenbuch - Annelies van der Veen, Arjen de Jong, Axel Kolthof, Jan van Bon, Mike Pieper

Annelies van der Veen>, Arjen de Jong>, Axel Kolthof>, Jan van Bon>, Mike Pieper>

ITIL - Das Taschenbuch

kartoniert , 182 Seiten
ISBN 9087531044
EAN 9789087531041
Veröffentlicht November 2007
Verlag/Hersteller Van Haren Publishing BV
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The Official itSMF Pocket Guide to ITIL V3

This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade. Covering not only the ITIL V3 Service Lifecycle approach, to provide even greater value, this handy new guide also describes the ITIL V3 functions and processes in a separate section as well!

Beschreibung

This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community.
Additionally for readers the processes are covered in a separate section.

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