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The 2017 Fifth International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality (SERVE 2017) was held on 21-22 October 2017 and on 30 November 2017, in Bali, Indonesia and at the Financial University under the Government of the Russian Federation, Moscow, Russia. The theme of the conference was "Financial and Economic Tools Used in the World Hospitality Industry".
Conference contributions dealt with various interdisciplinary research topics, particularly in the fields of social sciences, economics, business, management, education, and finance. Through this conference proceedings volume, we propose to launch a renewed discussion of how financial and economic tools can be used in the world hospitality, service, and tourism industries. The purpose of this volume is to develop new theoretical and empirical knowledge that explores the possibilities of developing tourism, hospitality, service industries in sharing economy. These proceedings should be of interest to academics and professionals in the wider field of social sciences, including disciplines such as education, psychology, tourism and knowledge management.
Dr. Ford Lumban Gaol received his B.Sc. in Mathematics, Master of Computer Science, and his Doctorate in Computer Science from the University of Indonesia, in 1997, 2001 and 2009, respectively. He is currently Associate Professor Informatics Engineering andInformation System, Bina Nusantara University, Indonesia. He is the Vice Chair of Ph.D. Program and Research Interest Group Leader "Advance System in Computational Intelligence and Knowledge Engineering" (Intel- Sys) Bina Nusantara University. Dr. Ford is the officer of IEEE Indonesia section for International and Professional Activities. He is the Chair SERSC: Science and Engineering Research Support Society Indonesia Section. Dr. Ford was the ACM Indonesia Chapter Chair and is involved in several projects related to Technology Alignment in several multinational companies such as Astra, United Tractors, Telkom, Sony Erickson. Dr. Ford was Visiting Professor to Hong Kong University in 2011, and to the Kazan Federal University 2014-2015.
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