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Ready to build a cloud team that delivers every time?
Team Up for Cloud Success is a hands-on guide for leaders who want to create high-performing, customer-obsessed teams that thrive in fast-paced environments. Written by veteran Microsoft director Joe Vandermark, this book shares the proven systems, leadership habits, and team rituals he's used across decades in tech.
Inside, you'll learn how to:- Hire for heart, grit, and growth potential- Build trust and reward smart risks- Align cross-functional teams across sales, support, and engineering- Keep your customers front and center with shadow days, storytelling, and recognition- Track what matters with a clear, practical dashboard- Build resilience through mental check-ins, Fail Friday donut sessions, and more- Lead remote teams with clarity, connection, and consistency
Joe blends real-world experience from his time at Microsoft with lessons from his personal journey, including surviving cancer and raising five boys. His approach is grounded, practical, and designed for leaders who care deeply about their people and their customers.
Get your copy today and start building a team that grows stronger through challenge and change.
Joe Vandermark is a recognized leader in customer success and cloud technology, currently serving as a Director of Cloud Solutions Architecture at Microsoft. Over his dynamic career, Joe has guided numerous enterprise-level transformations, helping organizations shift from reactive support teams into proactive, customer-obsessed powerhouses. His book, Cloud Success Mastery: Proven Strategies to Create Customer-Obsessed Teams That Drive Growth and Loyalty, reflects his passion and expertise in building world-class customer support organizations. Joe's unique ability to listen deeply, build lasting relationships, and deliver tangible business value has earned him trust across industries. When he's not championing customer obsession, Joe enjoys life in Minnesota as a proud father of five boys, a devoted husband, and an active community member—always bringing empathy, authenticity, and humor to everything he does.