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Hammer offers powerful insights into the consequences of the reengineering revolution. He addresses the following vital areas:- Jobs: What does process centering do to the nature of jobs? - What does a process-centered workplace feel like? - Managers: What is the newly defined role of managers in a process-centered company? - Education: What skills are vital and how can young workers prepare? - Public Policy: What are the implications for employment and the economy as a whole? - Investment: What will be the characteristics of a successful 21st-century corporation?
Dr. Michael Hammer is the leading exponent of the concept of reengineering. He was named by BusinessWeek as one of the four preeminent management gurus of the 1990s and by Time as one of America's 25 Most Influential Individuals. He lives in Massachusetts.