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With a detailed discussion on the preparation and tools needed for an automotive process audit, this book addresses the fundamental issues and concerns by focusing on two objectives: explaining the methods and tools used in the process for the organization, and provide a reference or manual for dealing with documenting quality issues.
This book addresses the fundamental issues and concerns for a successful automotive process audit and details specifically how to prepare for it. It presents a complete assessment of what an organization must do to earn certification in ISO standards, industry standards, and customer-specific requirements. It also focuses on the efficiency of resources within an organization so that an audit can be successful and describes the methodologies to optimize the process by knowing what to do, what to say, and how to prove it. A road map is offered for the "process audit" and the "layered audit," and defines a clear distinction between the preparation details for each.
This book is intended for those that conduct audits, those who are interested in auditing, and those who are being audited. It specifically addresses how to prepare for an automotive process audit for readers who are involved in quality, manufacturing, and operations management, and those who work with suppliers.
D. H. Stamatis, Ph.D., CQE, CMfgE, MSSBB, is president of Contemporary Consultants, specializing in Management, Organizational development and Quality science applications. With more than 40 years of experience in the Academic world (teaching undergraduate and Graduate level courses in Statistics, Operational Management, Project Management, Cultural Management, Supplier Quality and Economics), and in Industry (training and consulting worldwide in a variety of industries and organizations such as: automotive, defense, electronic, healthcare, medical devices, financial institutions and printing). Stamatis received his BS and BA degrees from Wayne State University, MA from Central Michigan University and Ph.D. from Wayne State University. He is also an ASQ Fellow.