Magiya obshCheniya: Etomu mozhno nauChit'sya!

How to please others from the first phrase? Is it possible to tell stories in such a way that listeners cannot tear themselves away? What is the magic of the first question and how to properly respond to an inappropriate comment? Why do we need a small talk and why does a good compliment "shudder the soul"? Communication should bring joy, and with the help of properly built communication, you can gain the trust of others and achieve your goals, Nina Zvereva is sure - a TV journalist, business coach, coach of top officials of large companies, teacher at the Skolkovo School of Management. Based on many years of experience, she has developed effective methods for successful communication, the main of which is to know your audience, use the right communication format and choose the right moment for it. Clear techniques, simple exercises, tests and stories of famous colleagues, businessmen and politicians will help everyone to develop their strengths and become communication geniuses.