The Rise and Rise of Illegal Ticket Touting

This book presents an ethnographic study of contemporary ticket touts in the UK.

Alessandro Moretti is a Postdoctoral Researcher at the Centre for Global Criminology, University of Copenhagen, Denmark.

1 "A broadband connection and some guile and off you go": Introduction 2 The deviant entrepreneur, exploring economic opportunities in the "zones of ambiguity": Literature review 3 "You will receive your money as promised. Don't even begin to think it's okay to threaten me": Methodology 4 "It's who you know, not what you know": How touts buy and sell tickets 5 A categorisation of touts: The scale of deviousness 6 "I was arrested, banned, and received a fine of £1,000 - the best thing that ever happened to me": The art of street touting 7 A case study of an online tout: The "glory days" and the future 8 "Why is it legal when Ticketmaster does it?": Non-deviant identity formulation through techniques of neutralisation 9 When a ticket is available on Viagogo the "damage" has already been done: Conclusion