Information and Communication Technologies for Sustainable Tourism

Sustainability is a highly topical issue and is of critical importance in numerous sectors, fields and economies internationally including the Tourism industry. There have been numerous texts written on sustainable tourism and the measures to manage this, with all failing to acknowledge Information and Communication Technologies (ICT) as a means of doing so, despite being an emerging area of research.
The book considers the use of technology to reduce the negative impacts of tourism from both the demand and supply side perspectives. It critically reviews a range of cutting edge technologies used by tourists and businesses to assess their usefulness in managing sustainable tourism development from the macro to the micro level. It further integrates examples and practical applications to show how ICT can be an invaluable mechanism in the management of sustainable tourism development.

Alisha Ali is a Senior Lecturer in Hospitality Business Management at Sheffield Hallam University UK. Andrew J. Frew is a Research Professor in the School of Arts Social Sciences and Management at Queen Margaret University UK.

1. Introduction to Technology and Sustainable Tourism 2. Sustainable Technologies 3. Destinations and Sustainable Tourism 4. A Business Perspective on Sustainable Tourism 5. Technology Supported Supply Chain Management for Sustainable Tourism 6. Tourist use of Technology for Sustainable Tourism 7. The Value of Social Media to Sustainable Tourism 8. Influencing Factors for Technology Uptake for Sustainable Tourism 9. The Way Forward