Human Relations and Hospital Care

Originally published in 1964, this book describes the hospital service as it is seen by patients. It is based mainly on interviews with a random sample of patients and discusses the relationships between patients and between them and hospital doctors, nurses, and general practitioners.

Ann Cartwright

Acknowledgements Part 1: Introductory 1. Background to the Study 2. Admission to Hospital Part 2: Life in the Ward 3. Nurses and Ward Routine 4. Patients and Privacy 5. Ward Site Part 3: The Problem of Communication 6. The Desire for Information 7. Doctors as a Source of Information 8. Other Sources of Information 9. Improving Communications Part 4: The Hospital and the Outside World 10. The General Practitioner and the In-Patient 11. Families and Friends 12. Works and Wages Part 5: Differences in Hospital Care 13. Variations Between Hospitals 14. The Particular Problems of Maternity Patients 15. The Influence of Social Class 16. In Conclusion - The Best Hospital Service We Have. Appendices: The Sample of Patients; The Sample of General Practitioners; Interview Schedules; The Twelve Study Areas; Statistical Significance; Classification of Social Class; References. Index.