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"We are certain we are 'one' person, not a thousand different selves reacting unconsciously to thousands of different stimuli. Everyday Bias is an important guide to seeing oneself the way others might." - Ken Burns, filmmaker To be human is to be biased. From this simple truth, nationally recognized diversity expert Howard J. Ross explores the biases we each carry within us. Incorporating anecdotes from today's headlines alongside case studies from over 30 years of diversity consulting, Ross helps readers understand how unconscious bias impacts our day-to-day lives and, particularly, our daily work lives. He answers the question: "Is there anything we can do about it?" by providing examples of behaviors that the reader can engage in to disengage the impact of their own biases. Originally published in 2014, the updated edition draws new examples from today's headlines, such as the #MeToo Movement, police shootings, and bias in the ever-more-partisan Trump era.
Howard J. Ross
Introduction: Blinded by the Light of Our Bias Chapter One If You are Human, You are Biased Chapter Two Thinking about Thinking Chapter Three The Many Faces of Bias Chapter Four Life, Death and Unconscious Bias on a Rainy Night Chapter Six Like Water for the Fish: Networks of Bias in Everyday Life Chapter Seven Shifting to Neutral: How We Can Learn to Disengage from Bias Chapter Eight Incubators of Consciousness: Creating More Conscious Organizations Conclusion: A Brave New World, A Grand New Journey Acknowledgments Bibliography Endnotes