Introduction to the UK Hospitality Industry: A Comparative Approach

'An Introduction to the UK Hospitality Industry: a comparative approach' is a core text for introductory hospitality modules and courses. Unique in its structure; this text looks at key aspects and compares them with each sector of the industry to give students a broader and comprehensive view of the topic.
Key aspects of the industry are discussed, including the following areas:
* Management practices * Work patterns and employment practices * Industry and financial structures * IT applications * Customers and markets
Written in a user friendly style, the following features have been incorporated:
* Chapter objectives * Case studies * Review questions * Chapter conclusions * Further reading and bibliography.
Contributors to this text are amongst the most highly acclaimed in the hospitality field and bring with them a wealth of knowledge.

Bob Brotherton

Chapter 1 The comparative approach, Bob Brotherton; Chapter 2 Industry structures and competitive environments, David Litteljohn; Chapter 3 Operating systems and products, Peter Jones, Andrew Lockwood; Chapter 4 The physical environment, Hadyn Ingram, Josef Ransley; Chapter 5 Work patterns and employment practices, Rosemary E. Lucas, Roy C. Wood; Chapter 6 Management practices, Clare Kelliher, Keith Johnson; Chapter 7 Legal aspects of hospitality provision, Mike Boella; Chapter 8 Financial structures and practices, Cathy Burgess; Chapter 9 Hospitality information technology, Andy Frew; Chapter 10 Conclusions and further thoughts, Bob Brotherton;