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As organizations shift to depend more on team-based structures, the pressure to develop high-performing teams is more critical than ever. In the modern work environment, teams are expected to embrace change, navigate complexity, and collaborate well under pressure -all while delivering exceptional results and forming productive relationships.
Dr. Jean Greaves, Ph.D., is an author, executive coach, and organizational psychologist who specializes in emotional intelligence in the workplace. She is the co-author of the Wall Street Journal Bestseller Emotional Intelligence 2.0, co-developer of the Emotional Intelligence Appraisal® suite of EQ assessments, and TalentSmartEQ’s Mastering Emotional Intelligence® training programs. Additional books include Leadership 2.0 and The Emotional Intelligence Quick Book. Dr. Greaves holds a Ph.D. degree in industrial/organizational psychology from the California School of Professional Psychology and a bachelor’s degree from Stanford University. Jean and her family reside in San Diego, CA Evan Watkins began his career with TalentSmartEQ in 2014. During his seven years in emotional intelligence research and development and leadership training, he has served in a variety of roles including content creator and blogger, research analyst, and training program coordinator. A writer at heart, Evan holds a master's degree in Creative Writing from The New School and a B.A. in Psychology from the University of Southern California. He currently resides in Solana Beach, CA. Additional Contributors:Dr. Greaves engaged and mentored a virtual team of experienced subject matter experts to contribute content and perspectives to this book, based on their career experiences as well as their role at TalentSmartEQ, including: • David Brzozowski, Director of Training (Pittsburgh, PA) • Sue DeLazaro, EVP of Programs (Chance, Maryland) • Sheri Duchock, Director of Training (Carlsbad, CA) • Howard Farfel, CEO (Del Mar, CA) • Josh Rosenthal, Director of Training (San Diego, CA)
TABLE OF CONTENTS 1. "Peak" Performance2. The Case for Team EQ: Why Emotions Matter3. The Four Essential Skills: What Team EQ Looks Like4. Getting Started: How to Increase Your Team EQ Skills 5. Strategies for Understanding Team Emotions 6. Strategies for Managing Team Emotions 7. Strategies for Strengthening Relationships Inside the Team 8. Strategies for Strengthening Relationships Outside the Team Epilogue- Just the Facts: A Look at Discoveries in Team EQ Research Discussion Questions for Reading Groups Notes Learn More