The Executive Guide to Healthcare Kaizen

Delivering an accessible introduction to Kaizen principles, this volume is for hospital and medical organization leaders who want to engage every employee and physician in ongoing daily continuous improvement benefitting patients, staff, and the long-term good of the organization. Specifically written for senior leaders and managers who need to understand the power of this core Lean methodology, the book explains the practical actions that are required to create a lasting Kaizen culture in a healthcare system.

Mark Graban, Joseph E. Swartz

Foreword, Preface, Acknowledgments from Mark Graban, Acknowledgments from Joe Swartz, About this Book, Introduction, About the Authors, 1 The Need for Kaizen, 2 What Is Kaizen?, 3 Types of Kaizen, 4 Creating a Kaizen Culture, 5 Daily Kaizen Methods, 6 The Role of Senior Leaders in Kaizen, 7 The Role of Other Leaders in Kaizen, 8 Organization-Wide Kaizen Programs, 9 Conclusion