Risk and Crisis Communication During the COVID-19 Pandemic

This book examines the challenges of communicating risk and crisis messages during the COVID-19 pandemic to provide recommendations for managing future global health crises.

Martin N. Ndlela is a Professor of Crisis Communication at Inland Norway University of Applied Sciences, Norway, and Research Associate at the Department of Strategic Communication, University of Johannesburg.

1. The COVID-19 Pandemic 2. COVID-19: An Unexpected Pandemic? 3. The World's First Digital Pandemic 4. Outbreak Communication 5: Lockdown Messages 6. Communicating Uncertainty 7. Risk Messages, Form, and Context 8. Audiences and Messages 9. Public Trust 10: The Infodemic Scourge 11. What We Have Learned from the Pandemic