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Can technology improve business profitability? We've been told over the years that the performance of programming teams isn't all that important because it can't provide a company with a competitive edge. This book is based on research using rigorous statistical methods, including data collected from DevOps status reports conducted with Puppet by Dr. Nicole Forsgren, Jez Humble, and Gene Kim. For four years they have been looking for ways to measure the performance of software delivery and what drives it. This book presents both the results and the science behind this research so you can put it all into practice in your organizations. You'll learn how to measure the performance of your teams and what areas to invest in to improve performance.