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Improve your life, where everything’s not made up and the points do matter. Drew Carey’s show Whose Line Is It Anyway? has turned improvisational comedy into a pop culture phenomenon. But improv is more than just laughs—it’s a valuable training tool that will make you a more effective business professional. Inside, you will discover how to: • Replace negative phrases like “Yes, but...” with successful terms like “Yes, and...” • Park your agenda and really hear your client out. By listening to understand, you can adapt to their ideas and produce a more positive outcome. • Grow your client relationships beyond the numbers to build rapport, comfort, and trust. Improv is no Joke is must-read for accountants, bankers, and other financial professionals to sharpen the invaluable leadership and communication skills you need to successfully relate to clients and communicate complex information in a user-friendly way.
PETER A. MARGARITIS, CPA is a speaker, educator, trainer, stand-up comedian, and self-proclaimed chief "edutainment" officer for The Accidental Accountant™. His firm helps accountants and other business leaders to increase their profitability by strengthening their business success skills and improving morale through better communication. Peter has a BA from University of Kentucky and a Master’s in Accountancy from Case Western Reserve University. Peter is a CPA in the state of Ohio but does not practice. He is a member of the American Institute of CPAs, Ohio Society of CPAs, Georgia Society of CPAs, and the National Speakers Association. He is a past-chair of the Ohio Society of CPAs executive board and a past member of the AICPA governing council. www.TheAccidentalAccountant.com
Introduction |Beyond the Spreadsheet Entrée into Improv “Yes, and...” It’s Who You Know Power at the Podium Managing Stress Straight Talk Business Development Cultivating Creativity Leveraging Your Leadership Conclusion |Getting the Pieces in Place