Phone Therapy

Phone therapy is as relevant as it was 50 years ago. The increased use of this medium during the COVID-19 pandemic, and the revision of professional therapy body guidance, has endorsed the validity and effectiveness of phone therapy. The book updates, revises and reinvigorates the medium for individual therapists, counselling services and training organisations in a post-lockdown world, where blended therapy is the norm. It includes practical considerations, phone-related theory, personal experience and self-reflection exercises. Contributing counsellor vignettes cover topics such as adapting theoretical modalities and EDI considerations without visual cues. From assessments, contracting and core skills to assumptions, disinhibition and privacy issues, it supports therapists and counselling organisations to embrace the accessibility, flexibility and creativity that therapy by phone provides. Relevant for experienced and trainee therapists alike, this book provides practitioners with the support and knowledge to confidently use phone therapy in their practice.

Sarah Hart is a BACP-accredited therapist and supervisor, providing phone therapy supervision to therapists working for phone-delivered therapy services. She works in private practice for a charity and provides group supervision in a face-to-face setting. She has provided phone therapy for 14 years and phone therapy training for 11 years.

Preface. Acknowledgements. Chapter 1 - You can trust what you hear. Chapter 2 - Phone therapy uncovered. Chapter 3 - Communication and core phone therapy skills. Chapter 4 - Theoretical modalities used in phone therapy. Chapter 5 - The contract - working legally, professionally and ethically on the phone. Chapter 6 - Assessment, psychological suitability and risk. Chapter 7 - Equality, diversity and inclusion within phone therapy. Chapter 8 - Creative interventions for phone therapy. Chapter 9 - Considerations for supervision by phone. Index.