Servant Leadership in Action

From the author of The One-Minute Manager, a guide to leading others by serving them, featuring advice and tools from real-life leadership experts.
We've all seen the negative impact of self-serving leaders in every sector of our society. Not infrequently, they end up bringing down their entire organization. But there is another way: servant leadership.
Servant leaders lead by serving their people, not by exalting themselves. This collection features forty-four renowned servant leadership experts and practitioners-prominent business executives, bestselling authors, and respected spiritual leaders-who offer advice and tools for implementing this proven, but for some still radical, leadership model.
Edited by legendary business author and lifelong servant leader Ken Blanchard and his longtime editor Renee Broadwell, this is the most comprehensive and wide-ranging guide ever published for what is, in every sense, a better way to lead.
"Renowned expert Ken Blanchard with Renee Broadwell have assembled the insights of dozens of successful leaders in their new book Servant Leadership In Action. I doubt you will find any book or course on leadership that delivers a more on-target message of the essential element critical to being a truly great leader. Get a copy. Read it. Be it." - Miami Herald
"A comprehensive and inspiring book presented as a servant leadership primer, action plan and how-to guide, then concludes with proof of effectiveness and inspiration to go forward. The wide-ranging yet related topics covered in Servant Leadership In Action is part of what makes the book so valuable. I am sure it will quickly become a must-have resource for leaders, both emerging and established. " -Being Fully Present

Ken Blanchard is the founder and chief spiritual officer of The Ken Blanchard Companies. He is the coauthor of several best-selling books, including The One Minute Manager®_and The New One Minute Manager®, Raving Fans and Gung Ho! His books have combined sales of more than twenty million copies in forty-two languages. Ken is also cofounder of Lead Like Jesus, a nonprofit organization dedicated to inspiring and equipping people to be servant leaders.

Foreword by John Maxwell 9 Introduction: Serve First and Lead Second by Ken Blanchard and Renee Broadwell 11 Part One: Fundamentals of Servant Leadership 14 1. What Is Servant Leadership? by Ken Blanchard 16 2. Characteristics of Servant Leaders by Larry Spears 25 3. Servant Leadership is Conscious Leadership by Raj Sisodia 32 4. Servant Leadership at the Speed of Trust by Stephen M. R. Covey 41 5. Great Leaders SERVE by Mark Miller 52 6. Servant Leadership: What Does it Really Mean? by Mark A. Floyd 58 7. Servant Leaders Create a Great Place to Work for All by Michael Bush 67 8. The Leader as Shepherd by Holly Culhane 76 9. The Evolution of Servant Leadership by Simon Sinek 84 Part Two: Elements of Servant Leadership 94 10. One Question Every Servant Leader Should Ask by Marshall Goldsmith 96 11. In the Service of Others: When Leaders Dare to Rehumanize Work by Brené Brown 104 12. Servant Leaders Celebrate Others by Tom Mullins 112 13. A Servant Leader's Focus by Jim Ferrell 119 14. What You See Determines How You Serve by Chris Hodges 127 15. Compassion: The Heart of Servant Leadership by Craig Groeschel 133 16. Why Ideal Team Players Make Great Servant Leaders by Patrick Lencioni 138 17. The Servant Leader Identity by Laurie Beth Jones 143 18. The Four Corners of the Leader's Universe by Henry Cloud 156 Part Three: Lessons in Servant Leadership 149 19. Finding Your Voice by James M. Kouzes and Barry Z. Posner 158 20. A Lesson From My Father: Washing Feet by Phyllis Hennecy Hendry 166 21. The Puddle Is Not the Problem by Neal Nybo 170 22. Five Army-Tested Lessons of Servant Leadership by Jeff Foley 175 23. A Baptism of Leadership by Erwin McManus 184 24. Little Things and Big Things by Jon Gordon 191 25. In Praise of Followership by Margie Blanchard 195 Part Four: Exemplars of Servant Leadership 203 26. Jesus: The Greatest Example of a Servant Leader by Ken Blanchard 205 27. Andrew Young: Partner in Servant Leadership to Martin Luther King, Jr. by John Hope Bryant 215 28. Pat Summitt: Steely Eyes, Servant Heart by Tamika Catchings 220 29. Dallas Willard: The Smartest Man I Ever Met by Tony Baron 229 30. Henry Blackaby-a Lifelong Servant Leader by Richard Blackaby 236 31. Frances Hesselbein: To Serve Is to Live by Jim Dittmar 242 32. Charlie "Tremendous" Jones: A Sermon Seen by Mark Sanborn 251 Part Five: Putting Servant Leadership to Work 256 33. Treat Your People as Family by Colleen Barrett 258 34. Developing and Using Servant Leadership in the Military by Robin Blanchard 266 35. Leading Is Serving by Dave Ramsey 275 36. Serving from an HR Perspective by Shirley Bullard 280 37. It's How You Treat People by James H. Blanchard 287 38. How Servant Leadership Has Shaped Our Church Culture by Miles McPherson 299 Part Six: Servant Leadership Turnarounds 306 39. Out of the Flames, Into the Light by Art Barter 308 40. Serve the People by Cheryl Bachelder 316 41. Waste Connections: A Servant Leadership Success Story by Rico Maranto 325 42. Don't Mark My Paper, Help Me Get an A by Garry Ridge 337 Final Comments: The Power of Love, Not the Love of Power by Ken Blanchard 346 References 347