Stephanie Marsh

Market and User Research Operations

Operationalize Customer Research for Scale and Impact. Sprache: Englisch.
kartoniert , 312 Seiten
ISBN 1398620505
EAN 9781398620506
Veröffentlicht 26. August 2025
Verlag/Hersteller Kogan Page

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Beschreibung

Increase the capability of your research teams by operationalizing your customer research to reduce waste and produce consistent, high-quality insights in a lean and responsive way.

Portrait

Stephanie Marsh (she/they) is a leading UX research professional and currently UX Research Operations Lead at Springer Nature. They are the former Head of User Research and Analysis for the UK Government Digital Service and former Head of Digital Strategy for the UK Ministry of Defence. She was also previously a consultant at Bunnyfoot, a leading UX consultancy in the UK. They have contributed chapters to a range of peer-reviewed texts in related fields and has delivered talks on UX Research, Research Operations and UX strategies at a range of conferences and industry events. She is based in London.

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