Tony Hsieh
Delivering Happiness

A Path to Profits, Passion and Purpose. Sprache: Englisch.
kartoniert
Teilen:
» Ihre Kaufoptionen
8,50
Auf den Merkzettel

·Pay brand-new employees $2,000 to quit
·Make customer service the responsibility of the entire company-not just a department
·Focus on company culture as the no.1 priority
·Apply research from the science of happiness to running a business
·Help employees grow-both personally and professionally
·Seek to change the world
·Oh, and make money too . . . Sound crazy? It's all standard operating procedure at Zappos, the online retailer that's doing over $1 billion in gross merchandise sales annually. After debuting as the highest-ranking newcomer in Fortune magazine's annual "Best Companies to Work For" list in 2009, Zappos was acquired by Amazon in a deal valued at over $1.2 billion on the day of closing.
In DELIVERING HAPPINESS, Zappos CEO Tony Hsieh shares the different lessons he has learned in business and life, from starting a worm farm to running a pizza business, through LinkExchange, Zappos, and more. Fast-paced and down-to-earth, DELIVERING HAPPINESS shows how a very different kind of corporate culture is a powerful model for achieving success-and how by concentrating on the happiness of those around you, you can dramatically increase your own.

Tony Hsieh became involved with Zappos as an advisor and investor in 1999, about two months after the company was founded. He eventually joined Zappos full time in 2000.
Under his leadership, Zappos has grown gross merchandise sales from $1.6M in 2000 to over $1 billion in 2008 by focusing relentlessly on customer service.

ISBN 145550890X
EAN 9781455508907
Seiten 304 Seiten
Veröffentlicht Mai 2012
Verlag/Hersteller Hachette Book Group USA
Autor Tony Hsieh

Was bedeutet click&collect?
Sie wählen online einen Artikel aus und können diesen ganz bequem in der Buchhandlung abholen und bezahlen.

Wie funktioniert click&collect EXPRESS?
In der Buchhandlung vorrätige Artikel können Sie kostenfrei und ohne Registrierung sofort reservieren. Nachdem Sie die Reservierungsbestätigung erhalten haben, steht der Artikel direkt zur Abholung bereit.

Wie funktioniert click&collect (*mit über Nacht-Express)?
Ist ein Artikel nicht vorrätig, liefern wir Ihre Bestellung über Nacht bequem und kostenfrei in Ihre Lieblingsbuchhandlung. Nach Eintreffen der Lieferung entscheiden Sie selbst, wann Sie den Artikel in der Buchhandlung abholen.

Weitere Informationen finden Sie hier