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Intercultural business communication has assumed enormous significance in recent times for corporate leaders for transmitting and disseminating ideas across borders and for achieving organisational goals. This book provides a comprehensive introduction to communication strategies in business with a focus on diversity management skills. Culturally congruent communication competencies play an essential role in fostering productive conversations in transnational markets. This book includes in-depth research that explores key communication skills like negotiations, leadership, persuasion, argumentation, and corporate etiquette for professionals working in multinational realms of international commerce. It discusses intercultural management theories, non-verbal communications, and effective methods of communicating in virtual environments. The book also highlights the role and importance of diversity management in steering and helming multicultural teams and the expertise needed to manage stressful and challenging communication scenarios in variegated geo-cultural workspaces. Part of the Contemporary Themes in Business and Management series, this book will be useful for scholars and researchers of management studies, business communications, communication studies, business economics, business ethics, and digital communication, as well as for corporate professionals working with multinationals.
Apoorva Bharadwaj is Associate Professor at the Indian Institute of Management Calcutta (IIMC), India.
List of Figures. List of Tables. Preface. Acknowledgements. 1. Intercultural Business Communication: The Conceptual Genesis 2. Seminal Theories in Intercultural Business Communication and their Implications for Global Management Leaders 3. The Pancultural Leader: Cultural Dimensions, Communications and Supranational Business Management 4. Culture and Communication - The A to Z Communication Diary 5. Communication Currencies in Cultures 6. Negotiation Skills - The Cultural 'Dicepora' 7. Bordered Leadership: Geo-psychography of Motivations 8. Silent Semantics and Cultural Coding: Intercultural Nonverbal Communication with Muted Mutations across Maps 9. The Global Repertoire of Business Etiquette 10. Intercultural Business Communication for the Virtually Wired World - "I Can Hear You" References. Index.
