Definitive Guide to Supply Chain Best Practices, The

The Council of Supply Chain Management Professionals (CSCMP) brings together state-of-the-art supply chain management case studies to help readers systematically identify challenges, evaluate solutions, plan implementation, and prepare for the future. Commissioned by CSCMP, these realistic, fact-based cases are written by world-renowned experts, and reflect the full complexity of modern supply chain/demand chain/logistics management. Coverage includes: supply chain collaboration, advanced forecasting, management of inventory through cash-to-cash cycles, transportation optimization, and many other topics. Readers are effectively challenged to evaluate each scenario and identify the responses most likely to succeed. As they do so, they will encounter the field's newest best practices. Even more important, they will learn how to integrate a wide array of functional activities, from forecasting and demand planning through order fulfillment and post-sales service. Using these cases, students and professionals will become familiar with a far wider range of scenarios - enabling them to solve more problems, succeed in new environments, and prepare for faster career growth. This book will be a valuable resource for operations managers, supply chain managers, production and inventory managers and planners, demand planners and managers, supply managers, logistics managers, transportation managers, students in graduate programs in OM and SCM, and professionals in related certification programs.

Robert Frankel, Ph.D., is the Richard deRaismes Kip Professor of Marketing and Logistics at the University of North Florida. A Fulbright Scholar, he received his Ph.D. in Marketing and Logistics from Michigan State University. His research has been published in many high-profile academic journals worldwide, focusing on supply chain management, international marketing, and pedagogy. Founded in 1963, the Council of Supply Chain Management Professionals (CSCMP) is the preeminent worldwide professional association dedicated to the advancement and dissemination of research and knowledge on supply chain management. With more than 8,500 members representing nearly all industry sectors, government, and academia from 67 countries, CSCMP members are the leading practitioners and authorities in the fields of logistics and supply chain management. The organization is led by an elected group of global officers and is headquartered in Lombard, Illinois, USA.

Introduction 1 Part 1: Demand Management in the Supply Chain 3 CASE 1: Dockomo Heavy Machinery Equipment, Ltd.: Spare Parts Supply Chain Management (SCM) 5 CASE 2: Silo Manufacturing Corporation (SMC)--Parts A and B: Managing with Economic Order Quantity 27 CASE 3: Megamart Seasonal Demand Planning 33 CASE 4: Supply Uncertainty, Demand Planning, and Logistics Management at Goodwill Industries of Oklahoma 43 Part 2: Supply Chain Network Design and Analysis 57 CASE 5: Bertelsmann China--Parts A and B: Supply Chains for Books 59 CASE 6: Carnival Corporation Food Supply Chain 81 CASE 7: DSM Manufacturing:When Network Analysis Meets Business Reality 95 CASE 8: Kiwi Medical Devices, Ltd.: Is "Right Shoring" the Right Response? 109 Part 3: Risk and Uncertainty in the Supply Chain 123 CASE 9: Innovative Distribution Company: A Total Cost Approach to Understanding Supply Chain Risk 125 CASE 10: Humanitarian Logistics: Getting Donated Foods from Switzerland to Zambia 133 Part 4: The Functions 147 CASE 11: Breaking Ground in Services Purchasing 149 CASE 12: Lean at Kramer Sports 165 CASE 13: UPS Logistics and to Move Toward 4PL--or Not? 173 Index 187