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How can coaching and mentoring approaches be applied in individual, team and organizational contexts to increase performance? Coaching and Mentoring offers a complete resource for developing and implementing the latest theories and models in your organization. Featuring tips, tools and checklists throughout, this book covers all the key aspects of the process, from delivering feedback that builds confidence and success and observant listening to evaluating the effectiveness of initiatives and coaching supervision. Guidance is also provided on how to support people in their learning, getting buy-in from stakeholders and creating a coaching culture. Drawing upon insights from a number of experienced coaching and mentoring professionals, it also features case studies from the NHS and the CIPD's Steps Ahead mentoring programme to show how these approaches have been applied in practice. This fully revised fourth edition of Coaching and Mentoring contains a new chapter on group and team coaching and further material on systemic coaching and how to use coaching for diversity and inclusion. Featuring updates to case studies and wider research, coaches and mentors of all levels of experience and those studying coaching and mentoring will benefit from this definitive text.
Eric Parsloe, Melville Leedham, Diane Newell
Chapter - 01: Introduction to this edition of Coaching and Mentoring; Section - PART ONE: The purpose, nature and practice of coaching and mentoring; Chapter - 02: Coaching - what the research says; Chapter - 03: Learning and adaptability; Chapter - 04: The core skills; Chapter - 05: The toolkit chapter; Chapter - 06: Awareness of individual differences; Chapter - 07: Supervision for coach or mentor; Chapter - 08: Stories of coaching and mentoring; Section - PART TWO: How to effectively implement coaching and mentoring in organizations; Chapter - 09: Why invest in coaching and mentoring? What and where is the need?; Chapter - 10: Coaching and mentoring: what they are and how they are used in organizations; Chapter - 11: Implementing coaching and mentoring; Chapter - 12: Roles and responsibilities in coaching and mentoring; Chapter - 13: Supervision in practice; Chapter - 14: Coaching the team; Chapter - 15: Coaching and mentoring in the system and the impact of culture; Chapter - 16: What's next?; Chapter - 17: References; Chapter - 18: Appendix: Professional governing bodies;
