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'Radical wisdom to unlock leadership success' - Kim Scott, author of Radical Candor 'I read it from top to bottom, the kind of real-world advice we all need. It's the advice I wish I'd had' - Chris Donnelly This book is the book you wish your terrible former manager had read: a manual and silent mentor to help managers navigate the trickiest of days in their role and allow team members to do their best work. From Gen X to Gen Alpha and everyone else in between. From the first to the 500th time you have to hire or fire someone, understanding how on earth that 'performance management' thing works (properly), and if appraisals are crap, what do we do instead? - this book is the bible to follow to nail managing people. Allying the soft skills needed to have the right mindset, to the hard skills that underpin unshakeable systems, leadership trainer and content creator Heather Elkington lays down the 16 rules to follow if you want to lead a high-performing team that gets you noticed for all the right reasons.
Between the ages of 21 to 26, Heather's career journey saw her go from Assistant Manager in Harrods, to playing a key part in scaling a company to £2m+ revenue, exiting for eight figures, and then moving into an Operations Director role at a FTSE100 corporate managing five different teams. Heather has now left the corporate world to teach new managers across the globe the unique frameworks and systems she used to reach managerial success in her twenties. Heather is an online educator, TedX speaker and sought-after trainer in leadership and people excellence.
