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When people - alone or in groups - want to solve problems or improve their situation, they make plans. Horst Rittel studied this process of making plans and developed theories - including his notion of "wicked problems" - that are used in many fields today, from product design, architecture and planning to governmental agencies, business schools and software design. This book collects previously unavailable work of Rittel's within the framework of a discussion of Rittel's theories and philosophical influences.
Jean-Pierre Protzen is Professor of the Graduate School at the University of California, Berkeley. He was Horst Rittel's colleague and collaborator for over twenty years and since Rittel's death in 1990 has continued teaching Rittel's work at Berkeley. David J. Harris was Protzen's student at Berkeley, and his dissertation, "Design Theory: From Scientific Method to Humanist Practice," relied heavily on Rittel's work. He currently works as an editor and writing coach.
Prologue Part 1: Foundations 1.1. Reflections On The Scientific And Political Significance Of Decision Theory 1.2. Science and Design Seminars: Introduction 1.3. Seminar 1: Modes of Innovation 1.4. Seminar 2: Images and Message 1.5. Seminar 3: Communications 1.6. Seminar 4: Establishing Order 1.7. Seminar 5: Measuring Values and Images 1.8. Seminar 6: Environments 1.9. Seminar 7: Design 1.10. Seminar 8: Models of and for Design 1.11. Seminar 9: Models of and for Design 2 1.12. Seminar 10: Conclusion Part 2: Wicked Problems 2.1. On the Planning Crisis Part 3: Design Reasoning 3.1. Structure and Usefulness of Planning Information Systems 3.2. Issues As Elements Of Information Systems 3.3. The Reasoning of Designers Part 4: Consequences of Design 4.1. Technological Change and Urban Structure 4.2. Pathologies of Planning. Epilogue
