Coach's Casebook

What skills do I need to craft clear and effective coaching questions? How do I set goals for my clients? What do I need to be aware of when coaching introverts? The Coach's Casebook answers these questions and provides coaches with a thorough grounding in the knowledge, competencies, tools and techniques they need to coach employees to reach their full potential. The first part of the book covers what coaching is, the theoretical principles and approaches that underpin the profession. Most importantly The Coach's Casebook explains how these coaching tools and techniques apply in practice to boost employee development, performance and wellbeing. There is extensive coverage of how to apply coaching interventions to manage work-life balance and prevent staff burnout, how to combine coaching and mindfulness as well as how to encourage employees to develop a growth mindset and reframe imposter syndrome. There is also specific guidance on coaching high-performers and those with high-potential, leadership coaching, coaching minorities and underrepresented groups as well as how to coach introverts. Supported by case studies throughout from organizations including Nike, Barclays, Société Generale, Ikea and Walgreens, this is a practical guide for all those new to coaching and those in the intermediate stages of their career and contains everything they need allow employees to flourish.

Dr Joan Swart is a coaching psychologist, accredited supervisor, researcher and author. Based in Cape Town, South Africa, she is the Corporate Programme Director at Coaching Minds. She developed the curriculum of the Jay Shetty Certification School and is an accredited supervisor at the Association for Coaching. Christine Guirguis is an Association For Coaching Certified Productivity and Performance Coach. She founded Advaya Project which provides people with the tools they need to reach their true potential. She is based in Cairo, Egypt.

- - Chapter - 01: Introduction and misconceptions of coaching;- Section - ONE: Models and frameworks;- - Chapter - 02: The three Cs of coaching and professional practice; - Chapter - 03: Awareness and accountability in coaching; - Chapter - 04: Building habits;- Section - TWO: Competencies;- - Chapter - 05: Coach supervision – who needs it?; - Chapter - 06: Coaching presence; - Chapter - 07: The importance of self-management for a coach; - Chapter - 08: Are you listening to listening ? The art of listening; - Chapter - 09: The power of non-directive questioning;- Chapter - 10: Clarity from heart–brain connection to self-discovery; - Chapter - 11: Seeking transformation versus focusing on solutions;- Section - THREE: Approaches;- - Chapter - 12: Holistic transformation; - Chapter - 13: Neuroscience-based coaching; - Chapter - 14: Masculine/feminine energy aspects in coaching; - Chapter - 15: Mindfulness and psychological flexibility in emotion-based coaching; - Section - FOUR: Techniques and tools;- - Chapter - 16: Embodiment; - Chapter - 17: Identifying and challenging blind spots in coaching; - Chapter - 18: Coaching tools and techniques; - Chapter - 19: The eyes watch but the brain sees – Visualization as a coaching tool for shifting the client’s present view; - Chapter - 20: The Wheel of Life; - Section - FIVE: Transforming theory into practice – Application and implementation;- - Chapter - 21: Transitioning from theory to practice; - Chapter - 22: Imposter syndrome; - Chapter - 23: Ikigai; - Chapter - 24: Preventing burnout by attaining a healthy work and personal life balance;- Chapter - 25: Combining coaching and mindfulness; - Chapter - 26: Establishing an effective coaching dialogue; - Chapter - 27: Expanding modes of mind – From doing to being and becoming; - Chapter - 28: The power of intention – Life coaching and the gap between intention and action; - Chapter - 29: Overcoming fear: Stepping out of your comfort zone;- Section - SIX: Transforming theory into practice – Execution;- - Chapter - 30: Goal setting – be SMARTER!; - Chapter - 31: Sustaining and committing to action;- Chapter - 32: The discovery call;- Chapter - 33: Coaching ethics – don’t be a plastic coach!;- Chapter - 34: Structuring the session (or not); - Chapter - 35: Questioning techniques; - Section - SEVEN: Special niches and target groups;- - Chapter - 36: Leadership and executive coaching; - Chapter - 37: Coaching and mental health; - Chapter - 38: Coaching ‘difficult’ personality types; - Chapter - 39: Empowering women to overcome cultural barriers; - Chapter - 40: Conclusion;