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From the bestselling author of QBQ! The Question Behind the Question comes a workbook to help you on your journey to embrace personal accountability. Who Moved My Cheese? showed readers how to adapt to change. Fish! helped raise flagging morale. Execution guided readers to overcome the inability to get things done. QBQ!: The Question Behind the Question, now a classic bestselling guide celebrating 15 years in print, addresses the most important issue in business and society today: personal accountability. This brand-new workbook and study guide will take you deeper into the material, allowing you to explore and absorb how to replace blame, complaining, and procrastination with personal accountability, by asking the simple question, "What can I do better next time?" Instead of, "Who dropped the ball?" "Why do they keep messing up?" or "Why do we have to go through all these changes?" you will begin to ask, "How can I improve this situation?" "What can I contribute?" and "How can I make a difference?" The perfect companion to QBQ! and a powerful tool for individuals, teams, and organizations, this deceptively simple workbook presents a bold new way to solve problems, improve teamwork, increase productivity, and pave the way for extraordinary success.
John G. Miller is the founder and CEO of QBQ., Inc., an organizational development firm dedicated to helping organizations and people be outstanding by making personal accountability a core value. He lives in Denver, Colorado. Kristin E. Lindeen is the oldest of seven Miller children and has been steeped in the QBQ! message of personal accountability. A keynote speaker and workshop leader, Kristin is also the creator of I Own It! Building Character Through Personal Accountability—a classroom curriculum. Kristin lives in Maple Grove, Minnesota, with her husband Erik and three children.
