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Managing projects involves being able to deal with uncertainty and complexity in the workplace, but traditional management models have severe limitations under these circumstances. We require new paradigms to help us make sense of the world in which we live and work. This book is the result of many workshops and courses for project leaders working in a variety of settings in low- and middle-income countries. It brings together some of the thoughts of leading management writers in an accessible form, using fictitious case studies to illustrate important points. The various activities described can be used in workshops, by project leaders and managers. The book is of interest to project leaders both in the governmental (public) and voluntary sector as well as members of non-governmental organisations from a wide range of disciplines, e.g. health, agriculture and community development.
1 Dealing with uncertainty and complexity.- 2 Managing complexity - unhelpful and effective strategies.- 3 Decision-making in the face of complexity and an unknown future.- 4 Valuable perspectives to help us deal with complexity.- 5 Empowerment and self-development.- 6 Facilitating the development of staff.- 7 The unlearning and learning organisation.- 8 The change process.- 9 Change agent skills.
