How to Succeed with People

The essential guide to dealing with people Ever wished you could persuade people more easily, have more constructive conversations, or connect better with those around you? Let's face it, if you want to achieve success in life, you're going to have to deal with people. That's why great interpersonal skills will give you a huge advantage in life. They can make the difference to getting ahead at work, getting the best from your team, and even improving your family relationships. But dealing with others isn't always easy. Cue Paul McGee's simple and practical ideas. He'll show you: - Why being nice won't always work - How to talk so people really listen - How to help others positively embrace change - The do's and don'ts when having tricky conversations - How to support people in tough times - How to make people feel special and do it sincerely How to Succeed With People is written in bestselling author and international keynote speaker Paul McGee's characteristic down-to-earth and approachable style. It provides bite-size wisdom and memorable nuggets of inspiration to help you get the best from others in both your personal and professional life.

Paul MCGee is Capstone's bestselling author of all time. He is the proud creator of the brand SUMO (Shut Up, Move On) and delivers keynote speeches and workshops around the world to global brands such as Virgin, Dyson, Adidas, GSK, and Specsavers.

What's the big deal about this people stuff? vii Let's set the scene 1 Section One - Stop, Understand 9 People can't be fixed 11 The mystery of history (part one) 17 The mystery of history (part two) 27 Most people suffer from S.A.D.S. 35 Some people are lightbulbs 41 Why intelligent people do stupid things 47 You get what you tolerate 53 Why change is complicated 61 Humiliation is for amateurs 73 Being nice won't always work 81 It takes two to tango 87 No investment, no return 93 Section Two - Move On 101 Have realistic expectations 103 Let sleeping dogs lie . . . sometimes 111 Check out your attitude 117 Be willing to be wrong 127 Don't treat people as you want to be treated 135 How to make change a success 141 Four killer questions you have to ask yourself 153 How to make criticism count . . . not crucify 163 Work out why they're whinging 171 How to make people feel S.P.E.C.I.A.L. (part one) 181 How to make people feel S.P.E.C.I.A.L. (part two) 191 How to pick people up when they're feeling down 203 How to talk so people listen 213 The ball's in your court 225 About Paul McGee 235 More Books by Paul McGee 237 Index 239