The Eleventh Off-Campus Library Services Conference Proceedings

Learn how to provide better service to distance information users! This book is the result of the conference held in May, 2004 in Scottsdale, Arizona, focusing on librarians' challenges providing service to nontraditional faculty and students. Respected authorities discuss in detail specific problemsand fresh strategies and solutionsto further promote service to distance information users. Each chapter tackles a particular issue such as collaboration outside the contributor's organization or how services can be monitored and assessed to gauge quality, and fully explains what can be done to address those issues. Each distinguished contribution was carefully selected by a 26-member advisory board using a juried abstracts process. Thorough bibliographies, useful figures, tables, and graphs provide accessibility and clarify ideas. Some of the topics in this book include: - the promotion of library services to Native American students - the planning and development process of a project to create a Web-based multi-media instruction tool for off-campus graduate students - an examination of direct linking tools provided by major aggregators - distance learning for the learning disabled - distance learning implementation strategies for institutions - course management software (CMS) and library services integration - a survey of Association of Research Libraries offered services - the do's and don'ts of videoconferencing on and off-campus - an eBooks collection study - one-on-one research coaching via digital reference service - an online tool that assesses students' research skills and attitudes - creating a library CD for off-campus students - expanding student and faculty access to information services - the collaboration with faculty on electronic course reserves - developing assessment questions for services supporting off-campus learning programs - providing secure off-campus access to library services beyond proxy servers - and much, much more! The Eleventh Off-Campus Library Services Conference Proceedings is an invaluable comprehensive resource detailing the latest challenges and solutions for on- and off-campus librarians.

Patrick Mahoney

- Preface - Acknowledgments - Program Advisory Board & Executive Planning Committee - Introduction (Patrick B. Mahoney) - CONTRIBUTED PAPERS - Educating the Educators: Outreach to the College of Education Distance Faculty and Native American Students (Tina M. Adams and R. Sean Evans) - On Ramp to Research: Creation of a Multimedia Library Instruction Presentation for Off-Campus Students (Michele D. Behr) - Using Direct Linking Capabilities in Aggregated Databases for E-Reserves (David Bickford) - Blessing or Curse?: Distance Delivery to Students with Invisible Disabilities (Nancy E. Black) - Institutional Challenges in Web-Based Programs: Student Challenges and Institutional Responses (Elizabeth A. Buchanan) - Where Is the Library in Course Management Software? (Marianne A. Buehler) - A Survey of Distance Librarian-Administrators in ARL Libraries: An Overview of Library Resources and Services (Mary Cassner and Kate E. Adams) - Do's and Don'ts of Simultaneous Instruction to the On-Campus and Distance Students via Videoconferencing (Mou Chakraborty and Shelley Victor) - eBooks for a Distributed Learning University: The Royal Roads University Case (Rosie Croft and Shailoo Bedi) - A Tale of Two Campuses: Providing Virtual Reference to Distance Nursing Students (Ladonna Guillot and Beth Stahr) - User Instruction for Distance Students: Texas Tech University System's Main Campus Library Reaches Out to Students at Satellite Campuses (Jon R. Hufford) - Research Readiness Self-Assessment: Assessing Students' Research Skills and Attitudes (Lana Ivanitskaya, Ryan Laus, and Anne Marie Casey) - Creating a Library CD for Off-Campus Students (Marie F. Jones) - Working Together: Effective Collaboration in a Consortium Environment (Grant Kayler and Paul R. Pival) - Chat It Up! Extending Reference Services to Assist Off-Campus Students (M. Kathleen Kern) - Progressive Partnering: Expanding Student and Faculty Access to Information Services (Linda L. Lillard, Pat Wilson, and Constance M. Baird) - Collaboration and Information Literacy: Challenges of Meeting Standards When Working with Remote Faculty (Robin Lockerby, Divinia Lynch, James Sherman, and Elizabeth Nelson) - Collaborating on Electronic Course Reserves to Support Student Success (Elaine Magusin and Kay Johnson) - Assessing the Library Needs and Preferences of Off-Campus Students: Surveying Distance Education Students, from the Midwest to the West Indies (Evadne McLean and Stephen H. Dew) - Assessing Minds Want to Know: Developing Questions for Assessment of Library Services Supporting Off-Campus Learning Programs (Lynn M. McMain and Judy Ann Jerabek) - Anything, Anytime, Anywhere: Proxy Servers, Shibboleth, and the Dream of the Digital Library (Brian L. Mikesell) - Taking Assessment on the Road: Utah Academic Librarians Focus on Distance Learners (Rob Morrison and Allyson Washburn) - Tri-Institutional Library Support: A Lesson in Forced Collaboration (Paul R. Pival and Kay Johnson) - Starting Small: Setting Up Off-Campus Library Services with Limited Resource (Linda A. Reeves) - The Impact of Distance Learning Library Services Experience on Practitioners' Career Paths (Beth A. Reiten and Jack Fritts) - Ahead of the Game: Using Communications Software and Push Technology to Raise Student Awareness of Library Resources (Tom Riedel) - All in the Family: Library Services for LIS Online Education (Susan E. Searing) - Strategic Planning for Distance Learning Services (Anne Marie Secord, Robin Lockerby, Laura Roach, and Joe Simpson) - A Systematic Approach to Assessing the Needs of Distance Faculty (Janette Shaffer, Kate Finkelstein, Nancy Woelfl, and Elizabeth Lyden) - Learning to Teach