Projects Impacting Organizational Culture

Projects for continuous improvement are prevalent in today's business landscape, with transformations becoming increasingly common. However, individual and organizational resistance often hinders progress and inhibits results. That's where Projects Impacting Organizational Culture: Evolution by Integrating People into the Equation comes in. This essential guide offers a friendly and straightforward process to help prevent and manage change effectively. Whether you are re-adapting your organization's culture, using Blue Ocean strategy, or improving processes using methodologies like PDCA (Plan-Do-Check-Act) or DMAIC (Define, Measure, Analyze, Improve, and Control), this book provides a conceptually deep and practical process for application. It offers a unique perspective on the value of integrating Social and Technical disciplines based on core Quality Principles. This book presents a step-by-step process for conducting organizational diagnosis and interventions, combining theoretical knowledge with practical experience. Each step is accompanied by change management practices and tips, supported by relevant theory to ensure a solid understanding of the concepts discussed. Real case studies and examples are used to illustrate key points, integrating both social and technical approaches to change management. This book is a valuable resource for professionals in design, manufacturing, project management, systems engineering, manufacturing management, reliability, usability, and quality specialists. It is also beneficial for graduate and senior undergraduate students, as well as instructors seeking to enhance organizational performance.

Raúl Molteni is a partner and CEO of Molteni Consulting, Argentina. He leads transformation projects based on customer and employee experience and process management. He is currently the International Academy for Quality President and served as Chair for the Quality in Governance Think Tank. He is a member of the Quality in Planet Earth Concerns and Quality in Logistics Think Tanks and has served on the Board of Directors from 2017-2018 for the American Society for Quality (ASQ). Mr. Molteni was awarded the Kaoru Ishikawa Medal by ASQ in 2021 for outstanding leadership and has had a positive impact on the human aspects of quality. He is a Certified Board Director for IGEP and an ASQ Six Sigma Black Belt.

Part 1: Introduction. 1. Introduction- Why This book. 2. Introducing Culture and Change. Part 2: The Basic Concepts. 3. The Psychology of Change. 4. Need to Integrate Projects. 5. Need to Integrate Projects. 6. About Continuous Communication. 7. About Coaching and Mentoring. 8. About Owners, the Board & CEOs. 9. The Role of HR. Part 3: The Path to a Robust Project. 10. The Approach. 11. The Path. Part 4: In Preparation for the Project. 12. Executive & Corporate Leadership. 13. The Sponsors' Coalition. 14. The Facilitator Team. 15. Understanding Your Project. Part 5: Assessing the Current Situation. 16. Understanding Your Current Culture. 17. Readiness to Change. 18. What Could You Be Facing. Part 6: Designing for A New Level of Performance. 19. Designing the Global Plan. 20. Checklist for the Planning. 21. Clarity & Alignment. 22. Communication. 23. Education & Training. 24. Continuous Support. 25. Managing Resistances. 26. Recognition & Reinforcement. 27. Metrics & KPIs. Part 7: Implementing & Sustaining the Change. 28. Implementing and Learning. 29. Deploying the Change. 30. Knowledge Management. Part 8: And What Now. 31. Renewing Motivation & Continuity. Part 9: Testimonies & Case Studies. 32. Inhibitors to Project Success. 33. Working with an Open Mind. 34. Movistar's Experience in Argentina. 35. References.