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First published in 1998. This is an accessible book about working with people who have challenging behaviours for professionals, parents and carer. The focus and emphasis is on the practicalities- what is good practice? What do you do in challenging situations? What are good incident management procedures- particularly ones avoiding needless conflict and the user of dominance by staff? How do staff work together, plan and problem solve? Staff from a variety of disciplines provide accounts of their work and the editor's commentary and summary highlights issues of practice, technique and theory from the accounts.
Edited by Dave Hewett, freelance consultant, lecturer and trainer offering staff development services to practitioners from all professions in the areas of communication and challenging behaviour.
Chapter 1 Commentary, Dave Hewett; Chapter 2 Positive Incident Management - Insights from Staff Involved and Issues for the Organisation, Martin Bertulis, Paul Norton, Paul Jones, Carol Cadwallader, Pam Grounds, Steve McGreevy; Chapter 3 A Flat for One - Social Service Provision at the Extreme, Nicki Bond, Don O'Connor; Chapter 4 The Challenge of Class Six, Bernard Emblem, Jill Leonard, Karen Dale, Joanne Redmond, Ruth Bowes; Chapter 5 Commentary, Dave Hewett; Chapter 6 Working with People with Challenging Behaviour in a Further Education Class within a Long-Stay Hospital, Bernie Hunt, Peter Brooks; Chapter 7 Developing Practice in a Residential Team - Training, Talking, Thinking, Working, Tracey Culshaw, Karin Purvis; Chapter 8 Andrew - a Classroom for One, Maggie Roberts, Ann Vine; Chapter 9 Commentary, Dave Hewett; Chapter 10 Leading a Well-Challenged Social Services Residential Team, Lewis Janes; Chapter 11 Ann-the Challenge of a Difficult to Reach Five Year Old, Rosemary Hawkins; Chapter 12 Exotic Communication, Conversations and Scripts - or Tales of the Pained, the Unheard and the Unloved, Geraint Ephraim;
