The Art of Medical Communication

The field of medical humanities is growing rapidly and offers many valuable insights for medical education generally and for enhancing and improving communication specifically. Through practical and thought-provoking examples, this innovative new text demonstrates how engaging with the arts and humanities can benefit the work of doctors and make them better, more effective practitioners with a focus on achieving this through better communication and by stimulating self-reflection. Key features: - Utilises modern and familiar examples, including case studies, to illustrate and explore language and communication skill deployment in a variety of given scenarios - Reflects the increasing use of online consultation and the associated importance of ensuring effective communication in virtual settings - Describes several models for reflective practice - Supported by a selection of eResources to enhance reader experience and understanding; visit www.routledge.com/9781032272726 This new book is written specifically for medical students, junior doctors and medical educators looking to develop or teach communication skills. It will instil and support the background understanding of the role, need and ongoing requirement for humanities engagement in self-development and reflection to enhance and improve the experience of both the practitioner and the patient.

Charlie Guy is a qualified anatomist and social historian who has undertaken a variety of roles within the NHS and is based in Fife, Scotland.

- Chapter 1: Introduction 1a. Establishing Rapport - People are Social Animals 1b. When Rapport Breaks Down 1c. The Role of the Humanities within Professional Distancing 1d. Models of Communication 1e. Modes of Communication - Chapter 2: A Definition of the Humanities 2a. The Two Hemispheres 2b. C.P. Snow - The Great Divide 2c. What Can the Humanities do for Science? 2d. Cool Story, Poe - Theory of Mind 2e. The Notes Between the Notes Between the Notes: Talking to Eds Chesters 2f. Issues of Accessibility - Chapter 3: The Role of the Humanities in Medicine Through Time 3a. Frankenstein: or the Modern Prometheus (Frankenstein) 3b. Typhoid Fever: There's Something About Mary Mallon 3c. The AIDS Crisis: 'Art Lives on Forever' 3d. Write Your Own Narrative Journey - Chapter 4: Medical Ethics 4a. The Ethics of Persuasion 4b. Fake News - When Storytelling Cancels Science 4c. The Telephone Game: When Storytelling Goes Wrong 4d. The Tabloid Press 4e. Children in the Media - Chapter 5: Case Scenarios 1 5a. Case Scenario 1a: Azzura (Aggie) Romano 5b. Case Scenario 1b: Oscar James Thompson 5c. Case Scenario 1c: Arnold Gaylor 5d. Case Scenario 1d: Nihal Anand 5e. Case Scenario 1e: Abby Sable-Adamson - Chapter 6: The Art of Communication in Practice 6a. Gillian Lynne - 'Wriggle Bottom' - Chapter 7: Case Scenarios 2 7a. Case Scenario 2a - Dermatology 7b. Case Scenario 2b - DNACPR 7c. Case Scenario 2c - 'Wild Goose Chase' 7d. Case Scenario 2d - Neurosurgery - Chapter 8: The Art of Reflection 8a. Jean-Dominique Bauby - The Case of Patient A - Chapter 9: Reflective Models 9a. Rolfe et al.'s Three-stage Model of Reflective Practice (2001) 9b. Kolb's Reflective Model of Experiential Learning (1984) 9c. Gibbs Reflective Cycle (1988) - Chapter 10: Conclusion - Appendix 1 - Structured Reflective Templates 11a. Template 1 - Rolfe et al.'s Three-Stage Model of Reflective Practice (Rolfe et al, 2001) 11b. Template 2 -Kolb's Reflective Model of Experiential Learning (1984) 11c. Template 3 -Gibbs Reflective Cycle (1988) Index