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Embedding Culture and Quality for High Performing Organizations (978-1-138-48338-5, K349105)
Shelving Guide:
The aim of this book is to bridge two different core disciplines: quality management and cross-cultural management, based on how multinational corporations work, and how culture determines individual practices and values. Understanding these previously separate fields is essential to keeping multinational cultures innovative and sustainable. The authors' research blends corporate and cultural perspectives to promote quality management practices that build organizational excellence. Whereas most books currently on the market are based on corporate culture and quality management, this book uniquely considers cross-cultural impacts on organizational effectiveness and global human resource management.
This book provides opportunities for business practitioners and researchers to learn practices that are effective in building sustainable organizational excellence. It offers a practice guide to building a quality management program that emphasizes culturally-diverse work environments, cross-cultural management, and organizational excellence.
Norhayati Zakaria
Foreword. Acknowledgements. About the Editors. About the Contributors. Chapter 1: The Unison between Culture and Quality in High Performing Organizations: How Is It Significant? Chapter 2: The Chicken Or The Egg? On the Interplay Between Culture and Quality Management Systems. Chapter 3: Building Ethical Cultures in the Gulf Construction Sector: Implications on Corporations' Quality Management. Chapter 4: Developing a Culture of Quality: Tailoring Strategies with All Stakeholders To Assure Student Learning. Chapter 5: Combining Coaching and Mentoring to Support Gender Inclusion in Quality Management-Focused Organizations in the UAE Private Sector. Chapter 6: Why Does Quality Matter? The Impact of Green Supply Chain Management Practices on Corporate Performance. Chapter 7: Quality Management and Its Impacts on the Dynamics of Multinational Corporations' Center-Subsidiary Relationship. Chapter 8: Creating a Culture of ISO 26000 (CSR) for Mining Industry: A Review. Index.
