Employee Engagement in Theory and Practice

In recent years there has been a weight of evidence suggesting that engagement has a significantly positive impact on productivity, performance and organisational advocacy, as well as individual wellbeing, and a significantly negative impact on intent to quit and absenteeism from the work place. This comprehensive new book is unique as it brings together, for the first time, psychological and critical HRM perspectives on engagement as well as their practical application. Employee Engagement in Theory and Practice will familiarise readers with the concepts and core themes that have been explored in research and their application in a business context via a set of carefully chosen and highly relevant original and case studies, some of which are co-authored by invited practitioners. Written in an accessible manner, this book will be essential reading for scholars in the field, students studying at both undergraduate and postgraduate levels, as well as practitioners interested in finding out more about the theoretical underpinnings of engagement alongside its practical application.

Catherine Truss is Head of the People, Management and Organisation Group at Kent Business School, University of Kent, UK. Kerstin Alfes is Assistant Professor in the Department of Human Resource Studies, Tilburg University, The Netherlands. Rick Delbridge is Dean of Research for the College of Arts, Humanities and Social Sciences and Professor of Organizational Analysis in Cardiff Business School at Cardiff University, UK. Amanda Shantz is Assistant Professor in the School of Human Resource Management at York University, Canada. Emma Soane is Lecturer in the Department of Management at the London School of Economics and Political Science, UK.

Introduction Catherine Truss, Kerstin Alfes, Rick Delbridge, Amanda Shantz and Emma Soane Part I: The Psychology of Engagement 1. What is Engagement? Wilmar Schaufeli 2. Engagement in the Context of Positive Psychology Carolyn M. Youssef-Morgan and Kristi M. Bockorny 3. The Antecedents and Drivers of Employee Engagement Eean R. Crawford, Bruce L. Rich, Brooke R. Buckman and Jenny Bergeron 4. Relational Contexts of Personal Engagement at Work William A. Kahn and Emily D. Heaphy Part II: Employee Engagement: The HRM Implications 5. Strategic HRM and Employee Engagement Paul Sparrow 6. HRD and Employee Engagement Brad Shuck and Tonette Rocco 7. Job Design and Employee Engagement Maria Tims and Arnold B Bakker 8. Leadership and Employee Engagement Emma Soane 9. Employee Engagement in a Cultural Context Sebastiaan Rothmann 10. Employee Engagement in Multinational Organizations Clare Kelliher, Veronica Hope-Hailey and Elaine Farndale Part III: Employee Engagement: Critical Perspectives 11. Engagement: A murmuration of objects Tom Keenoy 12. Employee Engagement: Fashionable fad or long-term fixture? David E Guest 13. Employee Voice and Engagement John Purcell Part IV: Employee Engagement in Practice 14. Relevance of Employee Engagement across Cultures from the Perspective of HR Professional Associations Amanda Shantz, Jordan Schoenberg and Christopher Chan 15. Measuring and Understanding Engagement Luke Fletcher and Dilys Robinson 16. Case Studies in Employee Engagement Kerstin Alfes and Selma Suna Yeltekin Leloglu