Fostering Accountability

Fostering Accountability presents a model of child welfare decision making that holds public officials answerable for the integrity and validity of the actions they take on behalf of the children and families in their care. It operationalizes the concept of results-oriented accountability, which demands that administrators and practitioners show valid evidence of their success in improving child and family outcomes, not merely demonstrate mechanical procedural compliance. Drawing on the experiences of directors, staff, and evaluators, this timely and practical book describes the emergence of results-oriented accountability in child welfare with a special focus on the editors' role in establishing a university-agency research partnership under a federal consent decree. Chapters elaborate on the five successive stages of the results-oriented accountability framework-outcomes monitoring, data analysis, research review, evaluation, and quality improvement-and provide examples of applications of each stage for agency managers. By refocusing the emphasis on developing policies based on agency data, instead of purely reactive approaches that grasp at solutions and often fall short, Fostering Accountability guides administrators in monitoring outcomes, using evidence to select interventions to enhance results, and applying management strategies to evaluate and improve these efforts. The result is a pragmatic implementation guide for administrators seeking to bring safety, stability, continuity, permanence, and well-being to the lives of abused and neglected children in the United States.

Mark F. Testa, PhD, is the Sandra Reeves Spears and John B. Turner Distinguished Professor in the School of Social Work at the University of North Carolina at Chapel Hill.
John Poertner, DSW, is Professor Emeritus at the University of Illinois-Urbana Champaign.

1. IntroductionMark F. Testa
2. Child Welfare in the 21st Century: Outcomes, Value Tensions, and Agency RisksMark F. Testa and John Poertner
3. Logic of Results-Oriented Accountability: Populations, Interventions, Comparisons, and Outcomes Mark F. Testa
4. Monitoring Outcomes in Child WelfareTom McDonald and Mark F. Testa
5. Data for Analysis and PlanningMark F. Testa
6. Research Review of Evidence in Child WelfareJohn Poertner
7. Evaluation of Child Welfare InterventionsMark F. Testa
8. Results-Oriented Management: Using Evidence for Quality ImprovementTerry Moore
9. Flexibility, Innovation, and Experimentation: The Rise and Fall of Child Welfare Waiver DemonstrationsMark Testa
10. Performance-Based Contracting: Aligning Incentives with Outcomes to Produce ResultsKen Taylor and Michael Shaver
11. Fostering and Sustaining University/Agency PartnershipsJoan Zlotnik
12. ConclusionMark F. Testa and John Poertner