Hoshin Kanri for Healthcare

The best healthcare organizations have developed effective approaches to develop compelling strategic visions and strategies based on long-term thinking and continue to apply Lean principles across their organizations to create a culture of continuous improvement. Establishing effective strategies and Toyota style Hoshin Kanri enables healthcare organizations to align everyone in the organizations and creates a unique competitive advantage. This book follows a regional hospital's journey through the creation of long-term strategic goals and Toyota Style strategy deployment.

Jerry Berlanga has more than 20 years experience leading Lean transformations with key healthcare organizations across the U.S. and Canada. He was previously Assistant Vice President, Lean Health Strategies at Baylor Scott & White Healthcare where he supported the Lean transformation of the organization. He is a Lean healthcare teacher, coach and mentor. Mr. Berlanga is currently Director of Process Excellence, Gonzaba Medical Group and a Senior Lean Healthcare Coach with KBPI. Brock Husby, PhD is currently working as a Lean consulant, speaker and researcher working with a variety of different clients, projects and organizations to help support their Lean and process improvement initiatives. Brock was an Associate Vice President at Baylor Scott & White Health, where he was an integral part of the deployment of a holistic Lean approach, including system-wide training, projects (A3, VSM, Lean Layout, and Kaizen), Hoshin Planning, foundational and advanced tools, and an extensive deployment and maturation of lean management systems.

Preface: Long Term Thinking and Healthcare: Keys of Toyota's Success and Eastern vs. Western Thought. Laying Out the Challenging and Uncertain Environment of Healthcare. Common Struggles. High Level Innovation/Strategy Creation. Converting Strategy to Top Level Goals. Structuring Your Organization for Success. Cascading Goals Throughout the Organization to the Front Lines. LDM Primer. Using VSM and Kaizen Events to Create Strategic "Centers of Excellence" and "Institutes". Partnering with Suppliers and Partners to Create New Models of Careened Successfully Implement Strategy and Vision for ACO/Population Health. Goal Tracking and Management. Timelines for Hoshin Implementation. Hoshin Training for Leaders and Staff. HR Performance Management Systems and Hoshin. Hoshin Change Management.