Coaching for Change

Current research indicates that approximately 70% of all organizational change initiatives fail. This includes mergers and acquisitions, introductions of new technologies, and changes in business processes. Leadership is critical in initiating, driving and sustaining change to produce business results, and executive coaching is the best way to support leaders at all levels. Coaching for Change introduces a model for executive coaching that provides the tools and resources to support leaders in driving organization change. In this book, a number of coaching and change models are explored with the goal of integrating them into a framework that can be applied to the individual, team or organization. Bennett and Bush explain the theories behind both coaching and change, and include practical sections on developing coaching skills. A companion website supports this book as a learning tool, featuring a curriculum, instructor guides, powerpoint presentations and more. Coaching for Change is a valuable book for students in coaching, change management or organizational development courses, as well as professionals who want to develop their skills to drive successful change within their organizations.

John L. Bennett is Associate Professor of Business and Behavioral Science at the McColl School of Business at Queens University of Charlotte, USA. He is founding Director of the Master of Science in Executive Coaching program and Director of the MS in Organization Development program. He is both a Professional Certified Coach and a Board Certified Coach. Mary Wayne Bush is a Board Certified Coach and Senior Manager of Organizational Effectiveness at a large Fortune 100 company in the Southwest USA. She is on the editorial board of Coaching: An International Journal of Theory, Research and Practice, and serves on the faculty at Colorado Technical University, USA.

Preface Part I: Coaching 1. Introduction to Coaching for Change 2. What Is Coaching? 3. Foundational Frameworks of Coaching 4. The Essential Coaching Process 5. Essential Coaching Skills Part II: Change 6. Organizational Change 7. Change Theories and Models 8. Essential Change Skills Part III: Integration and Application 9. An Integrated Approach to Change Coaching 10. Cross-Cultural Change Coaching 11. Five Roles of Change Coaching 12. Ethical Considerations of Change Coaching 13. Measurement and Evaluation 14. Developing Change Coaching Mastery Appendices Appendix A: Competency Mapping to Coaching Appendix B: Key Points for Change Coaching Appendix C: Kerber-Buono Situational Change Mastery Questionnaire Appendix D: Kerber-Buono Organizational Change Capacity Questionnaire