Leading, Managing, Caring: Understanding Leadership and Management in Health and Social Care

Effective leadership and management in health and social care are built on good practice, strong relationships and a critical understanding of the wider context in which care takes place. Leading, Managing, Caring illustrates how leadership and management work in everyday settings, providing invaluable support to those practising or studying in the area. The book introduces the four core building blocks of the caring manager or leader: personal awareness, team awareness, goal awareness and contextual awareness. Together these form a firm foundation for understanding and practice. Drawing on up-to-date case studies, the authors explore how critical theoretical understanding can support practical attempts to work through complex situations with a diverse range of people. Also included is a toolkit containing carefully selected and practical tools for leading and managing change. This comprehensive textbook is suitable for existing and aspiring managers and leaders in a range of health and social care professions, or anyone interested in understanding more about the complex landscape in which care services are managed and delivered in the UK.

Sara MacKian is a Senior Lecturer in the Open University's Faculty of Health and Social Care, with research interests in illness, health and wellbeing. Joan Simons is Assistant Head of the Department of Health and Social Care, The Open University, and has a practice background in nursing.

1. Preparing to Lead Sara MacKian, Chris Russell and Leona McCalla Part 1: Leading, Managing, Caring in Practice Sara MacKian and Joan Simons 2. The Proactive Manager Wayne Taylor 3. Leadership and Vision Joan Simons and Helen Lomax 4. Managing Change in Health and Social Care Liz Tilley and Rebecca L. Jones 5. Managing Stress, Loss and Transition with a Caring Face Wayne Taylor 6. Managing Identities Helen Lomax 7. Managing the Team Julie Charlesworth 8. Managing Partnerships Julie Charlesworth 9. Managing Continuing Professional Development Chris Kubiak 10. Developing a Coaching Style of Management Joan Simons Part 2: Leading, Managing, Caring in Context Joan Simons and Sara MacKian 11. Exploring the Caring Environment Helen Lomax 12. Making Sense of Organisational Culture Richard Hester, Anita Rogers and Martin Robb 13. Involving Service Users and Carers Liz Tilley and Rebecca L. Jones 14. Understanding Changing Approaches to Management Michelle Gander 15. Managing Safeguarding Across Health and Social Care Jeanette Copperman and Hilary Brown 16. Morals and Ethics in Leadership and Management Richard Hester and Anita Rogers 17. Managing Challenges Joan Simons 18. Quality in Health and Social Care Liz Tilley, Jan Walmsley and Rebecca L. Jones 19. Law, Leadership and Management Rod Earle with Ann McDonald and Jeanette Henderson 20. Leading, Managing, Caring for the Future Sara MacKian Toolkit for Leadership and Management in Health and Social Care