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In almost all Western countries, concerted efforts are made to stimulate the use of information and communication technology (ICT) in health care. Yet the number of success stories are few and the frustrations many. In this key textbook, readers are introduced to the challenges, the lessons learned and the new insights of health information managem
Marc Berg is Professor of Social-Medical Sciences at the Institute of Health Policy and Management, Erasmus University Medical Centre, Rotterdam.
Part 1: Starting Points Acknowledgements 1. Introduction 2. Waiting for Godot 3. Health Care Work and Patient Care Information Systems 4. The Contextual Nature of Information 5. Meeting the Challenge 6. Designing Interactions Part 2: Information Strategy, Implementation and Evaluation 7. Information Strategy 8. Developing the Information Strategy 9. Implementing Information Systems in Health Care Organizations 10. Project Management of Innovative PCIS Implementations in Healthcare 11. Evaluation of Patient Care Information Systems