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Multigenerational Communication in Organizations explores generational differences in the changing workplace from a communication perspective.
Starting from the reality that a workplace can contain up to five different generations, these chapters examine topics like generational perceptions on the job search process; organizational culture; organizational identification; organizational crises; the dark side of workplace communication; remote working; and future challenges. Outlines of best practices and suggestions for application are provided based on the most recent data and corresponding literature. The authors also develop a data-forward understanding of Generation Z in context.
This book is ideal for both scholars and practitioners in organizational communication and management, as well as for workplace managers and supervisors.
Michael G. Strawser is Assistant Professor of Communication at the University of Central Florida. Stephanie A. Smith is Assistant Professor of Communication at Virginia Tech. Bridget Rubenking is Associate Professor of Communication at the University of Central Florida.
1. The Evolving Organization; 2. A Generational Perspective; 3. Understanding Generational Communication Differences in the Workplace; 4. Generational Expectations of the Job Search; 5. Perspectives on Organizational Culture; 6. Organizational Identification; 7. Communication in the Organization: Positive Communication; 8. The Dark Side of Communication in the Organization: Conflict and Dissent; 9. Workplace Satisfaction; 10. Remote and Virtual Work; 11. Innovation and Future Challenges
