Oxford Handbook of Organizational Citizenship Behavior

The Oxford Handbook of Organizational Citizenship Behavior provides a broad and interdisciplinary review of state-of-the-art research on organizational citizenship behaviors (OCBs), and related constructs such as contextual performance, spontaneous organizational behavior, prosocial behavior, and proactive behavior in the workplace. Contributors address the conceptualization and measurement of OCBs; the antecedents, correlates, and consequences of these behaviors; and the methodological issues that are common when studying OCBs. In addition, this handbook pushes future scholarship in this and related areas by identifying substantive questions, methods, and issues for future research. The result is a single resource that will inform and inspire scholars, students, and practitioners of the origins of this construct, the current state of research on this topic, and potentially exciting avenues for future exploration. This handbook is designed to meet the needs of a broad spectrum of researchers and advanced undergraduate and graduate students in a variety of disciplines including management, organizational behavior, human resources management, and industrial and organizational psychology, as well as those interested in studying citizenship behavior in a variety of organizational contexts including marketing, nursing, engineering, sports, and education.

Philip M. Podsakoff is the Hyatt and Ceci Brown Chair of Business at the Warrington College of Business at the University of Florida. He received his doctoral degree at Indiana University, and taught at The Ohio State University and Indiana University before joining the faculty at the University of Florida. Professor Podsakoff is a Fellow of the Society for Industrial and Organizational Psychology (SIOP) and the Academy of Management Association; past chair of the Research Methods Group of the Academy of Management; a recipient of the Academy of Management Research Methods Division's Distinguished Career Award; and a co-recipient of the SIOP William A. Owens Scholarly Achievement Award. He has published over 75 articles in organizational behavior, management, marketing, psychology, and MIS journals.
Scott B. MacKenzie is the Neal Gilliatt Chair and Professor of Marketing at the Kelley School of Business at Indiana University. He is the author of over 60 widely cited articles on
organizational citizenship behavior, leadership, and research methodology published in leading marketing, management, and MIS journals. In addition, he is a previous winner of the Society for Industrial and Organizational Psychology's William A. Owens Scholarly Achievement Award, the American Marketing Association's Harold H. Maynard Award, and Honorable Mention in the Association for Consumer Research's Robert Ferber Award competition.
Nathan Podsakoff is a Robbins Fellow in the Eller College of Management at the University of Arizona. He received his Ph.D. from the University of Florida and his A.B. from Princeton University. His research has been published in management, psychology, and MIS outlets. He is a recipient of the Society for Industrial and Organizational Psychology's William A. Owens Scholarly Achievement Award and the Early Career Achievement Award from the Academy of Management's Research Methods Division. He has also served as an Associate Editor for Personnel Psychology.

- 1. Organizational Citizenship Behavior: Introduction and Overview to the Handbook
- Philip M. Podsakoff, Scott B. MacKenzie, and Nathan P. Podsakoff
- 2. The Roots of Organizational Citizenship Behavior
- Dennis W. Organ
- 3. The Bigger Picture: How Organizational Citizenship Behaviors Fit Within a Broader Conceptualization of Work Performance
- Joseph A. Carpini and Sharon K. Parker
- 4. Organizational Citizenship Behavior and Job Engagement: "You Gotta Keep'em Separated!"
- Daniel W. Newton and Jeffery A. LePine
- 5. Distinguishing Proactivity from Citizenship Behavior: Similarities and Differences
- Wen-Dong Li, Michael Frese, and Sarah Haidar
- 6. The Other Side of the Coin? Similarities and Differences Between Organizational Citizenship Behavior and Counterproductive Work Behavior
- Reeshad S. Dalal and Nichelle Carpenter
- 7. The Role of a Good Soldier: A Review of Research on Organizational Citizenship Behavior Role Perceptions and Recommendations for Future Research
- Nathan P. Podsakoff, Elizabeth W. Morrison, and Tomas M. Martinez
- 8. Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors
- Scott B. MacKenzie, Nathan P. Podsakoff, and Philip M. Podsakoff
- 9. Citizenship Behavior and Objective Career Outcomes: A Review and Agenda for Future Work
- Diane M. Bergeron, Chantal van Esch, and Philip S. Thompson
- 10. Helping that Hurts Intended Beneficiaries: A New Perspective on the Dark Side of Helping Organizational Citizenship Behavior
- Anna C. Lennard and Linn Van Dyne
- 11. The Unintended Consequences of Organizational Citizenship Behaviors for Employees, Teams, and Organizations
- Mark C. Bolino, Anthony C. Klotz, and William H. Turnley
- 12. Five-Factor Model of Personality Traits and Citizenship Behavior: Current Research and Future Directions
- Dan S. Chiaburu, In-Sue Oh, and Sophia V. Marinova
- 13. Gender and Organizational Citizenship Behavior
- Tammy D. Allen and Seulki "Rachel" Jang
- 14. What are the Motives for Employees to Exhibit Citizenship Behavior? A Review of Prosocial and Instrumental Predictors of OCB
- Tom Bellairs and Jonathon Halbesleben
- 15. Organizational Justice and Organizational Citizenship
- Russell Cropanzano, Deborah E. Rupp, Meghan A. Thornton and Ruodan Shao
- 16. Organizational Citizenship Behavior and Trust: The Double Reinforcing Spiral
- Robert Moorman, Holly Brower, and Steven Grover
- 17. Leadership [is] OCB: Review of a Self-Evident Link
- Ronald F. Piccolo, Claudia Buengeler, and Timothy A. Judge
- 18. A Social Network Perspective on Organizational Citizenship Behavior
- Daniel J. Brass
- 19. The Employee-Organization Relationship and Organizational Citizenship Behavior
- Jacqueline A-M. Coyle-Shapiro, Marjo-Riitta Diehl, and Chiachi Chang
- 20. Fitting in and Doing Good: A Review of Person-Environment Fit and Organizational Citizenship Behavior Research
- Amy L. Kristof-Brown, Christina S. Li, and Benjamin Schneider
- 21. Exploring the Relationship between Job Embeddedness and Organizational Citizenship Behavior
- Brooks C. Holtom and Tomoki Sekiguchi
- 22. A Cultural Perspective on Organizational Citizenship Behavior
- P. Christopher Earley and Goran Calic
- 23. Review and Recommended Best Practices for Measuring and Modeling Organizational Citizenship Behavior
- Christopher C. Rosen, Eric J. Yochum, Liana G. Passantino, Russell E. Johnson, and Chu-Hsiang (Daisy) Chang
- 24. Within-Person Approaches to the Study of Organizational Citizenship Behaviors: Antecedents, Consequences, and Boundary Conditions
- Brent A. Scott, Fadel K. Matta, and Joel Koopman
- 25. Multilevel Antecedents of Organizational Citizenship Behavior: A Review and Recommendations for Future Research
- Nathan P. Podsakoff, Philip M. Podsakoff, Scott B. MacKenzie, Timothy D. Maynes, Steven W. Whiting, and Trevor M. Spoelma
- 26. Helping in Organizations: A Review and Directions for Future Research
- Mark G. Ehrhart
- 27. From Barriers to Drivers: Understanding Different Approaches to Getting Systematic Upward Voice in Organizations
- Ethan R. Burris, Evan A. Bruno, James R. Detert, and Andrea Caldwell
- 28. Rethinking Organizational Citizenship Behavior in Service Organization: Its Nature, and Conceptualization
- Anit Somech and Anat Drach-Zahavy
- 29. Implicit Trait Policies about Prosocial Professionalism
- Stephan J. Motowidlo, Harrison J. Kell, Michelle P. Martin, and Kamalika Ghosh
- 30. Prosocial Behavior in Retirement
- Ulrike Fasbender, Mo Wang, and Yujie Zhan
- 31. Research on Organizational Citizenship Behavior: Where do We Go from Here?
- Philip M. Podsakoff, Scott B. MacKenzie, and Nathan P. Podsakoff