Digital Platforms and Transformation of Healthcare Organizations

The goal of this book is to help health care organizations (HCOs) understand, prepare, implement, and leverage digital transformation. The book opines that, to be successful, digital transformation must be led, and supported, by senior management.

After graduating from the Indian Institute of Technology (IIT), Rajiv Kapur joined the University of Texas Industrial Engineering Department where he earned his M.S. (Industrial Engineering) and his PhD. His research was conducted in conjunction with UTA, Wichita State University, and Cerebral Palsy Research Foundation of Kansas. The project, Available Motion Inventory, resulted in models that were utilized to modify workspaces and employ severely handicapped cerebral palsied individuals at Boeing Military Aircraft Company. He joined Holy Cross Hospital, Silver Spring, MD as a management engineer after receiving his PhD and shortly moved to Georgetown University Medication as a Senior Management Engineer. Over the next 4 years at GUMC, he was promoted to Director of Management Systems and subsequently to Assistant Administrator, Systems (VP and CIO) where he worked with in-house engineers to develop the first fourth generation language (4GL) electronic health record system name Patient Care Information Systems (PCIS) which won a major grant from Sun Microsystems (now part of Oracle) to implement PCIS. He has held several senior management level positions in both technology companies and healthcare facilities before staring his own consulting firm. In 2003 he formed Cura Consulting Solutions, Inc. (Cura) with expertise in work redesign and information system implementation. Cura signed facilities management contracts (implementing, integrating, and managing HIT systems) with several healthcare organizations and was "facilities managing" over 50 programmers, analysts, and technicians across the US. Rajiv Kapur is a well-respected consultant and educator. This is first book and is based on his life's work to provide a practical guide for health care organizations and entrepreneurs to digitally transform U.S. healthcare status quo, while improving patient access, outcomes, and lowering costs.

1. Introduction, SECTION I - Digital Health Platforms (DHPs), 2. Primer: Digital Platforms, 3. Introduction to Digital Health Platforms (DHPs), 4. Digital Healthcare Platform Configurations, 5. Digital Health Platform Strategies, 6. DHP Types and Examples, SECTION II - IT Systems, 7. Managing HCO-IT Systems, 8. Usability of Healthcare Information Systems, 9. Big Data, AI, and Interoperability, 10. Security, Privacy and Technical Considerations, SECTION III - Work Transformation, 11. Work Transformation of HCOs, 12. Work Transformation Tools, Techniques, and Methodologies, 13. Design Principles for Digital Transformation, 14. Assessment Framework: Readiness for Digital Transformation