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This book is an introduction to quality improvement methods for dentists and other oral health professionals. It includes audit, which will be familiar to many dental professionals, and sets it in the wider context of quality improvement theory and practice.
Dr Rhona Günhan, Associate Dentist, is an associate dentist at The Dental Centre, a mixed NHS and private practice in Saltcoats, Scotland. She has worked in several settings including corporate and independent practices ranging from inner-city to rural locations. Rhona started her clinical career as a dental hygienist/therapist and then completed dental vocational training in Glasgow, Scotland. She graduated from the University of Dundee with a BDS and studied at the University of the Highlands and Islands for a postgraduate certificate in Quality Improvement in Healthcare, gaining a distinction. It was during this course that she developed a strong interest in quality improvement. Dr Cameron Stark, Lecturer, University of the Highlands and Islands, Scotland, is a Module Leader at the University of the Highlands and Islands, Scotland, teaching on Patient Safety and healthcare quality improvement. He graduated in Medicine from the University of Glasgow and holds Master's degrees from the University of Glasgow and the University of Leicester, UK. Cameron worked as a Consultant in Public Health Medicine with NHS Scotland for over 20 years, and was Quality Improvement Science lead for NHS Highland. He has co-written or co-edited nine previous textbooks and has published over 60 papers in peer-reviewed journals.
Chapter 1: Introduction Chapter 2: Patient Safety Chapter 3: Audit Chapter 4: Quality Improvement Chapter 5: Scoping a Problem Chapter 6: PDSA Cycles Chapter 7: Measurement Chapter 8: Embedding Change Chapter 9: Change at Scale Chapter 10: Conclusions Glossary
