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At work, accountability can often translate to punishment. This book explores trust, learning,and accountability in the aftermath of incidents. Fully updated, the fourth edition of Restorative Just Culture covers restorative justice, challenging conventional notions of blame and retribution to create a 'just culture' in the workplace.
Sidney Dekker (PhD, Ohio State University, Ohio, 1996) is Professor and Director of the Safety Science Innovation Lab at Griffith University in Brisbane, Australia. Sidney has lived and worked in seven countries across four continents. He coined the terms "safety differently" and "restorative just culture" in the 2010s, which have since turned into global movements for change. They encourage organizations to declutter their bureaucracy and enhance the capacities in people and processes that make things go well-and to offer compassion, restoration and learning when they don't. He has been flying a Boeing 737 for an airline on the side and is a trained mediator and chaplain. Sidney is a prolific and bestselling author of the following titles from Taylor & Francis; Random Noise; Foundations of Safety Science; The Safety Anarchist; The End of Heaven; Just Culture; Safety Differently; The Field Guide to Understanding 'Human Error'; Second Victim; Drift into Failure; Patient Safety; and Compliance Capitalism. He has co-directed the documentaries "Safety Differently" 2017; "Just Culture" 2018, "The Complexity of Failure" 2018 and "Doing Safety Differently" 2019. More at sidneydekker.com
Contents Acknowledgments Preface 1. Let me call her Mara 2. The limits of flowchart just cultures and disciplinary action 3. Why do people break the rules at work? 4. Which account are you holding people accountable for? 5. Retributive just culture 6. Blame fixes nothing, but what does? 7. Restorative just culture 8. Safety reporting and open disclosure 9. When does a mistake stop being honest? 10. The criminalization of human error References
