Technology, Health Care, and Management in the Hospital of the Future

Concentrating on the hospital and its variants, a panel of eminent academics and practitioners explores the major transformations that technological innovations have brought to the worldwide delivery of health care. This book spans a diversity of countries and health-care delivery systems but focuses primarily on the U.S., Europe, Japan, and Australia. Doctors and hospitals have long resisted joining the digital revolution, said The Wall Street Journal (June 10, 2002.) Now they have no choice. Concentrating on the hospital and its variants, a panel of eminent academics and practitioners explores the major transformations that technological innovations have brought to the worldwide delivery of health care. This book spans a diversity of countries and health-care delivery systems but focuses primarily on the U.S., Europe, Japan, and Australia. The book is divided into three parts: . Creating Frameworks, which describes organizational changes in future health-care delivery . Future Processes of Healthcare Delivery, which examines different processes of delivery, such as strategic planning, palliative care, and the impact of research knowledge . Emerging Technologies, which addresses technology's potential impact on future care The breadth of contributions and the variety of topics covered make this a truly useful review of the origins and current state of the delivery health care, and what we might reasonably expect in the future. Designed for professionals and academics in health care and health-care technology management, the book will be equally important to people in related disciplines who are also affected in various ways by advances in the health-care system worldwide.

ELIEZER GEISLER holds a doctorate in management from the Kellogg Graduate School of Management, Northwestern University, and is Professor of Organizational Behavior at the Stuart Graduate School of Business, Illinois Institute of Technology. Dr. Geisler pioneered the systematic study of the field of management of medical technology and is coauthor of a leading textbook on the topic. He is also author of more than 80 papers in scientific journals and four earlier books. KOOS KRABBENDAM is Professor of Operations Management at the University of Twente, School of Management Studies, Netherlands. He holds a doctorate in business from the University of Twente, and from 1993 to 1999 was dean of its School of Management Studies. He is also visiting professor at the Hunan International Business School, P.R. China. ROEL SCHURING is Associate Professor of Management of Health Care Organizations, University of Twente, from which he received a degree in industrial management. He has published a variety of articles in such journals as the International Journal of Operations, and Technology Management, and concentrates his present research on the process of modeling organizations, primarily in the health care sector.

Preface Introduction:The Hosptal of the Future: Concept and Directions Creating Frameworks Network Approach to Health Care Quality Improvement: The Case of a Finnish Hospital District by U. Lamsa and T. Savolainen The Industrial Product Versus the Facility Product: A Framework for Crystallizing the Healthcare Services of Tomorrow by J.-E. Gasslander, T. Engstrom, and A. Wiklund Mobilizing Expectations on EPR: The Case of Spain by C. Cabello and L. Sanz-Menendez Modeling the Hospital of the Future with UML by I.A. Cruz, A.G. Silva, J.A.V. Serrano, P. Soares, I. Oliveira, and J.P. Cunha Future Processes of Healthcare Delivery Following and Accelerating the Design Evolution Curve in Health Care by C.M. Barlow Strategic Planning in Healthcare Organizations: The Role of Health Technology Assessment by A. Cicchetti Diagnostic & Information Technology for Laboratories in an Integrated Delivery System by C.A. Lehmann and J. Fitzgibbon Using Diagnostic Workshops to Achieve Excellence in the NHS by A. Appleby and M. Conner Palliative Care: An Environment That Promotes Continuous Improvement, Learning, and Innovation by G. Davidson and P. Hyland Quality of Care: Reductions in Health Care for Clinically Ineffective Services by C. Davies and P. Walley Emerging Technologies: Adoption, Adaptation, and Implementation Emerging Technologies: Diffusion and Quality Management of Teleconsultation Modalities in Rehabilitation by W.H. Van Harten, H.K.C. Bloo, and R. Kleissen Empowering Nurses with Information Technology: The Challenge of Delivering Adequate Training by L. Alpay Careful Hospital Design: The Act of Balancing Stakeholder Interests by R. Dooyeweerd and R.W. Schuring Linkage of User (Tenant) Demands to the (Physical) Building Facility by T. Engstrom, L.G. Bergqvist, and J.-E. Gasslander The Dynamic Hospital (Building) of the Future by C.M.J. Schols, B.-J. Grevink, and A. Molkenboer-Hamming Suggested Readings About the Authors Index