The Mediation Handbook

This book gathers leading experts across fields related to peace, justice, human rights, and conflict resolution to explore ways that mediation can be applied to a range of spectrums, including new age settings, relationships, organizations, institutions, communities, environmental conflicts, and intercultural and international conflicts. The text is informed by cogent theory, state-of-the-art research, and best practices to provide the reader with a well-rounded understanding of mediation practice in contemporary times.

Alexia Georgakopoulos is a Professor in the Department of Conflict Studies at Nova Southeastern University, USA. She is the Director of the Institute of Conflict Resolution and Communication, a mediation and conflict resolution training and consulting firm specializing in delivering educational training and mediation certification to professionals. A world-class scholar and practitioner in mediation with numerous articles, book chapters, and speaking engagements, she was featured on NBC's Today Show to discuss peace in the diverse world.

Introduction: Revealing the World of Mediation Alexia Georgakopoulos Part I: Promoting Dynamic Mediation in the New Age Mediation Career Trends through Time: Exploring Opportunities and Challenges Craig Zelizer & Colleen Chiochetti Online Technology: The New Frontier for Mediation and Conflict Engagement Daniel Rainey & Alan Tidwell Story-Based Inter-Group Mediation Jessica Senehi The Intersection of Improv and Mediation Farshad Farahat, Charles Goesel & Alexia Georgakopoulos Value-Centered Mediation: The Centrality and Use of Meaning and Values Mark Kleiman Electronic Mediation Daniel Druckman & Sabine T. Koeszegi Mediation and Spirituality Zena D. Zumeta Part II: Mediating in Relational Settings Transformative Mediation: Illustrating a Relational View of Conflict Intervention Joseph P. Folger & Dan Simon Narrative Mediation of Family Conflict John Winslade Victim Offender Mediation: A Humanistic Approach Mark Umbreit & Toran Hansen Brain Science Behind Mediating Relational Conflicts Thomas DiGrazia Mindfulness in Mediation as a Relational Practice Ran Kuttner Mediation and Collaboration with Multiple Disciplines: The Implementation of Systemic Theory in Alternative Dispute Resolution Tommie Boyd & Randy Heller Dynamic Mediation: Integrating Forgiveness John Zivojinovic Part III: Mediating in Organizational and Institutional Settings Mediation Within and Between Organizations Christopher Moore Organizational Conflict Management Systems: The Emergence of Mediators as Conflict Resolution Professionals Alexia Georgakopoulos, Harold Coleman, Jr. & Rebecca Storrow Effectiveness of Mediation in the State Agency Grievance Process Jessica Katz Jameson, RaJade M. Berry-James, Dennis M. Daley & Jerrell D. Coggburn The Prison of Peace Project: A Model for Community Transformation Douglas E. Noll Mediation and Dispute Resolution Services in Higher Education Neil H. Katz Mediation as a Tool for Resolvng Workplace Conflicts LaVena Wilkin Health Care Mediation: Promoting Workplace Collaboration and Patient Safety Robin Cooper Institutional Mediation and Access to Justice in the State Court System of the United States Rebecca Storrow Part IV: Mediating in Community Settings Promoting Peaceful Communities: The Challenges and Benefits of Community-Police Mediation Evan Hoffman Sustaining Peer Mediation: Remaining Challenges and Opportunities for Peace Educators Cheryl Duckworth Encouraging Effectiveness through Communication Competence in Community Mediation Brian L. Heisterkamp The Space of Conflict: Aesthetic Lessons for Mediators Dorit Cypis From Peers to Parents: Transferring Peer Mediation Skills from School to Family Vitus Ozoke Part V: Mediating within Environmental Settings Conflict, Climate Change, and Environmental Catastrophe: How Mediators Can Help Save the Planet Kenneth Cloke Mediators as Leaders in Climate Change: The Power of Neutrality Thomas Fiutak The Role of Mediation in Large-Scale Collaborative Initiatives Marcelle E. DuPraw Mediation at the Nexus of Climate Change and Conflict Oliver Leighton Barrett The Public Sector as Mediator: The Role of Public Institutions in Environmental Collaborations and Conflict Resolution William Hall & Michael Kern Part VI: Mediating in International and Intercultural Settings Thinking Locally, Acting Globally: Mediating Beyond Borders and Integrated Global Capacity Building Kenneth Cloke International Multiparty Mediation Siniša Vukovi- Exploring International Mediation: Past, Present and Beyond Lynn Cole Culture, Religion, and Politics in International Mediation Mohammed Abu-Nimer & Timothy Seidel International Mediation: Some Observations and Reflections Sean Byrne Success and Failure of International Mediation: Examining Causes and Conditions that Impede or Assist Process Success Brian Polkinghorn, Anthony Yost & Matt Swiderski Mediation and the Challenge of Fostering Reconciliation in Ethno-Political Disputes: The Case of Guyana Perry Mars, Frederic Pearson & Marie Olson-Lounsbery Mediating in the Shadow of Conflict: United States Special Operations Forces in Unconventional Warfare Christian Ramthun, Raffi Mnatzakanian & Patrick James Christian Religion and Mediation: Strange Bedfellows or Natural Allies? S. Ayse Kadayifci-Orellana Mediating Peacebuilding in Protracted Conflicts: An Interactive Design Framework Benjamin Broome Conclusion: The Future of Mediation in a Changing World George A. Lopez