Coaching Physicians and Healthcare Professionals

This important volume applies the practice of professional coaching to the hospital setting specifically, imparting the authors' rich experience of coaching healthcare providers to other coaches working within the field. The book details how coaches can tailor their skills to the complex world of the modern hospital where physicians, nurses, medico-technical staff, managers, and administrators must carefully coordinate their efforts to be successful in high-stakes situations. It moves through the various stages of coaching, starting from the initial contact with management to the different applications of individual and team coaching, addressing common client issues including failing leadership, crisis, conflict, violence, and burnout. Each chapter includes clinical vignettes and theoretical ideas supported by field-specific research and literature. The book's final reflection proposes changes to be considered to improve the functioning of hospital care teams, job satisfaction of healthcare professionals, and, ultimately, patient outcomes. Coaching Phsycians and Healthcare Professionals is essential reading for professional coaches and mentors active in the hospital setting, as well as coaches in training, consultants, and all hospital professionals.

René Chioléro is an independent coach and business consultant, primarily focused on healthcare providers (mainly executive, life, and group coaching). Until 2009, he was professor and head of the Critical Care Medicine Department at the University Hospital of Lausanne, Switzerland. Véronique Haynal, is a psychotherapist with a Freudian and eclectic background; she is also a life and professional coach. She specialized in non-verbal communication, emotion management, and psychosomatic disorders. She worked in liaison psychiatry as a researcher and was a supervisor in a crisis unit in the Geneva University Hospital (Department of Psychiatry).

Preface Introduction Part I. Fundamentals of coaching 1. Coaching-related methods at hospital 2. The coaching relationship 3. Supervision, a necessity! Part II. Practice of hospital coaching 4. Healthcare providers and their professional culture 5. Coaching: from the request to the contract 6. Executive coaching for leadership 7. Life coaching 8. Coaching healthcare teams 9. Coaching through crisis 10. Care provider: A difficult profession. Coaching in case of burnout and mental health problems 11. Conflict and violence at hospital Part III. Views on coaching learning and avenues to humanize the hospital environment 12. Discovering coaching; overcoming fundamental skills and gaining experience 13. Viewpoints, perspectives and conclusion Index