The Rise and Rise of Illegal Ticket Touting

This book presents an ethnographic study of contemporary ticket touts in the UK. Despite the recent interest in the topic of black-market ticket sales, media coverage and parliamentary interventions over the last ten years have revealed a widespread lack of knowledge with regard to the phenomenon of touting and the players engaging in the practice. The Rise and Rise of Illegal Ticket Touting sheds light on the world of touting and delivers an authentic picture of the individuals involved, of their methods, values, and motivations for performing ticket touting as an organised, entrepreneurial deviant activity. The touts' varied methods of buying and selling tickets, the hierarchical structures and strict ethos of their criminal organisations, and their specific modi operandi for evading detection and arrest both on the streets and online are focal points of the study. Of equal importance are the touts' attitudes, perceptions, and adaptations to (or outright dismissal of) society's legal and moral frameworks. This book illuminates why historic and renewed attempts to challenge ticket touting have been unsuccessful, focusing on inadequate legislation, a lack of enforcement, and the widespread corruption and exploitable loopholes that exist within the official, primary ticket market. An accessible and compelling read, The Rise and Rise of Illegal Ticket Touting will appeal to students and scholars of criminology, sociology, social policy, policing and all those with an interest in live music and sport and the hidden practices that lurk beneath the surface.

Alessandro Moretti is a Postdoctoral Researcher at the Centre for Global Criminology, University of Copenhagen, Denmark.

1 "A broadband connection and some guile and off you go": Introduction 2 The deviant entrepreneur, exploring economic opportunities in the "zones of ambiguity": Literature review 3 "You will receive your money as promised. Don't even begin to think it's okay to threaten me": Methodology 4 "It's who you know, not what you know": How touts buy and sell tickets 5 A categorisation of touts: The scale of deviousness 6 "I was arrested, banned, and received a fine of £1,000 - the best thing that ever happened to me": The art of street touting 7 A case study of an online tout: The "glory days" and the future 8 "Why is it legal when Ticketmaster does it?": Non-deviant identity formulation through techniques of neutralisation 9 When a ticket is available on Viagogo the "damage" has already been done: Conclusion